John’s Glass & Nu-Vu Glass

Overview:
John’s Glass & Nu-Vu Glass is a glass repair service located at 1060 S Main St, Pocatello, ID 83204. The company specializes in various glass repair services, including automotive glass replacement and general window replacement.

Services Provided:
– Automotive glass replacement
– Rock chip repair
– Window replacement
– Glass installation

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (208) 233-1050
Website: http://www.nuvuglass.com/

Customer Reviews and Sentiment:
John’s Glass & Nu-Vu Glass has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 92 reviews.

Positive feedback highlights the quality of work, helpful staff, and prompt service. Customers have appreciated the expertise in rock chip repair and the overall customer service experience.

Examples of positive reviews include:
“Very helpful and knowledgeable staff.” – Rocky Salvesen
“Great auto glass replacement!” – Brandon Collins
“Excellent automotive glass replacement and customer service.” – D. M. Melendez

Negative feedback, however, notes issues with customer service and experience with incomplete jobs.

Examples of negative reviews include:
“Terrible customer service… he didn’t confirm he was at the right address.” – Miranda Christensen
“Never finished the job.” – Terry Walker

Review Summary:
Positive Sentiments: Helpful and knowledgeable staff, great quality of service, efficient auto glass repair.
Negative Sentiments: Poor customer service experiences, incomplete jobs.

Additional Ratings:
BirdEye: 4.3 stars based on 92 reviews, reinforcing the overall customer satisfaction noted in Google Reviews.
Better Business Bureau (BBB): The business has a profile with a rating of NR (No Rating).

Total Lead Smart Rating: 7.1

Conclusion:
John’s Glass & Nu-Vu Glass provides a reliable option for glass repair services in Pocatello, ID. While many customers commend the quality of their work and professional staff, potential clients should consider the mixed feedback regarding customer service and job completion before making their decision.