Wincore Windows in Parkersburg, West Virginia 26104

Wincore Windows

250 Staunton Turnpike, Parkersburg, WV 26104

3.6 (75 reviews)

Overview:
Wincore Windows is a window supplier located in Parkersburg, WV, known for providing a range of window products, including energy-efficient options. The company caters to both local and out-of-state customers and aims to deliver high-quality windows with comprehensive warranties.

Services Provided:
– Window supply and installation
– Energy-efficient window solutions
– Replacement window services
– Warranty support and customer service

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (866) 946-2673
Website: http://wincorewindows.com/

Customer Reviews and Sentiment:
Wincore Windows has a mixed to positive reputation across different platforms:

Google Reviews: 3.6 stars based on 75 reviews.
Positive sentiments highlight their quality products, efficient service, and helpful customer support. Customers appreciate the local presence and the outstanding warranty offered by the company.

Examples of positive reviews include:
“Quality, local company that’s good for the MOV” – Jeremy Miskimens
“Great product and lead time!” – Dustin Atchley
“Great windows, and when we had a balancer go out, a sales rep came very fast to make a repair.” – Joel Anderson

Negative sentiments focus on product quality issues, delayed deliveries, and poor customer service experiences, particularly concerning warranty claims.

Examples of negative reviews include:
“Not impressed! No better than off the shelf from Lowe’s or Home Depot.” – D V
“DO NOT BUY FROM THIS COMPANY. Wincore windows are a complete disappointment.” – Lori Waschak

Review Summary:
Positive Sentiments: Quality products, local company, outstanding warranty, helpful customer service.
Negative Sentiments: Issues with product quality, delayed and incomplete orders, poor customer support regarding warranties.

Additional Ratings:
BirdEye: 3.6 stars based on 75 reviews, indicating a similar mix of satisfaction but with significant concerns shared by disgruntled customers.
Better Business Bureau (BBB): Not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints regarding product quality and customer service.

Total Lead Smart Rating: 5.5

Conclusion:
Wincore Windows appears to offer a variety of products that satisfy many customers through quality and service. However, potential buyers should be cautious and weigh the mixed reviews and reported issues with product quality and customer support before proceeding with their purchases.

Member Since August 2024

Listing Id 245937

Contact Info

250 Staunton Turnpike, Parkersburg, WV 26104
(866) 946-2673
Lead Smart Rating :
5.5/10.0

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Listing location

250 Staunton Turnpike, Parkersburg, WV 26104

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Reviews

Jeremy Miskimens

2 months ago

Quality, local company that’s good for the MOV

Dustin Atchley

2 months ago

Great product and lead time!

Clay Harrington

2 months ago

Great products with an outstanding warranty!

D V

3 months ago

Not impressed! No better than off the shelf from Lowe’s or Home Depot. Special ordered a couple replacements, came weeks late and full of gummy hand prints that I have been cleaning for days. Now try to get a response for warranty! Silence!!!! Just buy high end Jeld Wen!!!

Joel Anderson

4 months ago

Great windows, and when we had a balancer go out, a sales rep came very fast to make a repair. Thank you!

Matt DeLong

4 months ago

Couldn’t be happier with the windows from Wincore very well built windows and very energy efficient. Great sales staff and easy to work with through out the whole process.

Ronald Blazey

5 months ago

Our Wincore windows recently installed meet all expectations. The Wincore rep (Mike DeBacco) is absolutely outstanding. When The installer (Home Performance Alliance) would not come back and finish the contract we were put in touch with Mr DeBacco. He went out of his way on more than one occasion to send us the parts and instructions on making the necessary finishing installations ourselves. His response to every phone call or text was immediate. This gentleman is a credit to his company. He made this 86 year old guy a little easier to live with😊

Mr . Harper

5 months ago

Picking up trailers is a pain… the parking lot is filled with potholes and they park all over the place.

Lori Waschak

6 months ago

DO NOT BUY FROM THIS COMPANY. Wincore windows are a complete disappointment. I purchased over 20 8800 series impact windows. They are draftier than the broken 20+ year old vinyl ones that were removed. Cold and hot air comes rushing in between the upper and lower portions and around them. There are excessive gaps between the frame and the sashes that are greater than the weather stripping. The impact sliding door is even worse than the windows. The tile next to the door is too cold to stand on. Did I mention I live in Florida? It isn’t even that cold here. The door is very unattractive, with steel nails showing around the frame and the frame is FREEZING cold with no insulation in it. I hate to think what these windows are going to do to my air conditioning bill in the summer if they are this cold in the mild winter. ALSO, all the products make a tremendous amount of noise in the wind. They whistle and squeal, loudly, driving us nuts during the day and wake us at night. I have attached a video. Worst of all, we had problems with the installer. See the photo attached to view the inch gap between the frame of my house and the frame of the window. When I reached out to Wincore for help, I was referred to the sales rep for Florida who outright told me that he would not help me.

Aaron f (AF)

7 months ago

I’ve had wincore windows since 2016 and I have (2) major issues. 1. My wife was hanging Christmas decorations today, 11/28/2023 and the spring that assists the upper sash broke and crushed her pinky finger between the windows. Had to call a neighbor to go over and pry the windows apart while our newborn was screaming and I was over an hour away. It was an obvious quality failure that resulted in horrible circumstances. 2. When it’s cold in ohio, I can feel the air blowing through the vertical tracks. I have shoved foam or paper towels down the gaps to help but it’s pretty ridiculous. I really hope Wincore makes this right but I haven’t had any luck reaching g a local rep. 12/3 – Update: Got ahold of the rep and they are supposed to be replacing my wondow/s. If all goes well, I’m happy with that customer service.