A+ Auto Glass

Overview:
A+ Auto Glass is a glass repair service located in Palo Alto, CA. The company specializes in windshield replacement and repair, providing quick and efficient service with a focus on customer satisfaction.

Services Provided:
– Windshield replacement
– Chip repair
– Mobile service (on-site repairs)
– Online quoting

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (650) 320-9022
Website: http://www.aplusglasspro.com/

Customer Reviews and Sentiment:
A+ Auto Glass has collected generally positive feedback, reflected in a rating of 4.4 stars based on 7 reviews.

Positive sentiments highlight the company’s excellent customer service, quick response times, and quality workmanship.
Examples of positive reviews include:
“Wow, great service! They came to me about an hour after I called.” – Cheri Markt
“A+ provides A++ customer service, I was able to speak with someone without long automated wait times.” – Mother.Nature
“Very pleasant and flexible to schedule with and actual chip repair work was insanely fast.” – Carter Weska

However, there was a notable negative review regarding appointment issues, which affected customer satisfaction:
“Wasted me two appointments – first time the replacement glass was broken; second time they could not find a replacement glass in the warehouse.” – Huizi Ralph Mao

Review Summary:
Positive Sentiments: Excellent customer service, quick response, quality repairs, and friendly technicians.
Negative Sentiments: Appointment scheduling issues and problems with glass availability.

Additional Ratings:
BirdEye: 4.4 stars based on 7 reviews, showcasing general customer satisfaction but with a limited number of reviews.
Total Lead Smart Rating: 7.2

Conclusion:
A+ Auto Glass appears to be a reliable choice for glass repair services in Palo Alto, CA, known for its quick service and friendly customer interactions. However, potential customers should consider the reported appointment issues before making a decision.