Orangevale Glass in Orangevale, California 95662

Orangevale Glass

9321 Greenback Ln, Orangevale, CA 95662

3.9 (22 reviews)

Overview:
Orangevale Glass is a window installation service located in Orangevale, CA. The company specializes in glass replacement and repair, offering reliable service for various glass-related needs.

Services Provided:
– Window installation and replacement
– Sliding glass door repair
– Custom glass services
– Screen installation and repair

Hours of Operation:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (916) 988-4521
Website: https://www.orangevaleglassco.com/

Customer Reviews and Sentiment:
Orangevale Glass has received mixed reviews from customers, with an overall rating of 3.9 stars based on 22 reviews.

Positive feedback highlights the company’s friendly service, professionalism, and ability to solve specific problems. Customers have appreciated the efficiency in handling window replacements and custom requests.

Examples of positive reviews include:
“Orangevale Glass did an excellent job replacing a broken double-pane window.” – Stephen Herrick
“I’ve been using Orangevale Glass for over a decade and they never disappoint!” – Catrina Womack

However, there are notable complaints regarding service and communication. Some customers reported rude interactions and issues with quotes and orders.

Examples of negative reviews include:
“Very rude, acted like I didn’t know what I was talking about…” – Alysse Goldie
“The company and owner is crazy.” – Andrea Price

Review Summary:
Positive Sentiments: Friendly and professional service, problem resolution, efficiency in installation.
Negative Sentiments: Poor communication, rude customer service, mismanagement of orders.

Additional Ratings:
BirdEye: 3.9 stars based on 22 reviews, indicating a similar trend of mixed feedback from customers.
Better Business Bureau (BBB): The business has a profile but currently is not accredited, with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 6.3

Conclusion:
Orangevale Glass offers a range of services for glass installation and repair in Orangevale, CA, with a reputation for friendly service and problem-solving. However, potential customers should consider the mixed reviews regarding customer service and communication before making a decision.

Member Since August 2024

Listing Id 245449

Contact Info

9321 Greenback Ln, Orangevale, CA 95662
(916) 988-4521
Lead Smart Rating :
6.3/10.0

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Listing location

9321 Greenback Ln, Orangevale, CA 95662

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Reviews

Alysse Goldie

4 weeks ago

Very rude, acted like I didn’t know what I was talking about….never called me to tell me my screens were ready, I had to call. Then when the screens were too small(which I admitted was my fault) he said he would give a discount for a new set but wouldn’t give a refund or offer to fix the ones I already had and the clips and springs which were ALSO on the WRONG sides. Will never go there again!

Stephen Herrick

5 months ago

Orangevale Glass did an excellent job replacing a broken double-pane window. They were friendly, professional, responsive, efficient and reasonably priced. A problem arose which they took care of in a manner beyond my expectations. I highly recommend Orangevale Glass. Steve Herrick Granite Bay

Joseph Coleman

6 months ago

Another company could not make our sliding glass door lock work. Orangevale glass did.

Andrea Price

8 months ago

The owner came out to give me an estimate on glass for my family room windows that need to be replaced. They are foggy due to the seal and age of home. That said he said to me that windows are like being pregnant the longer the pregnancy lasts the uglier they look. I am shocked he said that. He did not have a business card when I asked. I asked when I can get a quote he said maybe today or tomorrow. He left no paperwork, one would think he would write the quote when at my home. Never the less this company and owner is crazy.

Jeff L

a year ago

They had what I needed for a 20 yr old sliding screen door.

Catrina Womack

2 years ago

I’ve been using Orangevale Glass for over a decade and they never disappoint! 😁 …

Alex Babchanik

2 years ago

Great place for your glass needs. Great service .

Ivan “Traveler” Kuchta

3 years ago

Good glass shop

Amber Patterson

3 years ago

Have used their services for a new window screen and a shower door. The window screen I had to bring back once because it didn’t fit correctly but they got it right the second time. The shower door I am very happy with and the whole process was easy from estimate to install. They recommended a slightly different type than I had imagined and I’m happy I went with their professional suggestion.

John Leggett

3 years ago

Very good service. Helped when 4 other glass.places did not.