Hayes Door in Niagara Falls, New York 14301

Hayes Door

2815 Pine Ave, Niagara Falls, NY 14301

4.7 (13 reviews)

Overview:
Hayes Door is a reputable door supplier located in Niagara Falls, NY. The company specializes in door installation and repair services, with a strong focus on providing quality customer service and prompt responses to client needs.

Services Provided:
– Garage door installation and repair
– Entry door installation
– Emergency repairs
– Professional consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (716) 284-2325

Customer Reviews and Sentiment:
Hayes Door has received positive feedback overall, boasting a rating of 4.7 stars from 13 reviews on Google.

Positive sentiments highlight responsive customer service, efficient and timely repairs, and professional conduct. Customers specifically praised the staff for their knowledge, courteousness, and affordable pricing.

Examples of positive reviews include:
“Garage door broke 2 days before Thanksgiving… Zach came at 6 pm fixed the door was pleasant and knew his stuff.” – Lawrence Richards
“Great job. Called came exact time did job in very professional way.” – eajaz syed
“Excellent swift friendly service, never have to wait.” – JoAnn Bennett

However, a notable negative review expressed concern over a dangerous driving incident involving a company vehicle, which negatively impacted the corporate image despite not reflecting their service quality.

A negative sentiment noted is:
“I’m sure they do a great job with doors, but a company that hires employees that are willing to jeopardize the safety of people… gets a review from me.” – Bob Dole

Review Summary:
Positive Sentiments: Efficient service, responsive team, quality workmanship, professional behavior, and competitive pricing.
Negative Sentiments: Concerns about employee conduct on the road.

Additional Ratings:
BirdEye: 4.7 stars based on 13 reviews, indicating a strong level of customer satisfaction.
Total Lead Smart Rating: 8.5

Conclusion:
Hayes Door appears to be a reliable choice for door installation and repair services in Niagara Falls, NY. While the company receives commendation for its professional service and customer relations, potential clients should remain aware of the isolated concerns regarding driver behavior. Overall, the company stands out for its quality service and commitment to customer satisfaction.

Member Since August 2024

Listing Id 244713

Contact Info

2815 Pine Ave, Niagara Falls, NY 14301
(716) 284-2325
Lead Smart Rating :
8.5/10.0

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2815 Pine Ave, Niagara Falls, NY 14301

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Reviews

Bob Dole

5 months ago

Not a review of the companies installation services, but just had a Hayes truck tailgate me a foot away from my bumper while speeding up and slowing down in an attempt to scare me I guess? This lasted about 4 miles, with plenty of options to pass since they clearly needed to be somewhere. I’m sure they do a great job with doors, but a company that hires employees that are willing to jeopardize the safety of people on the road so heavily gets a review from me, something I very rarely do.

Lawrence Richards

7 months ago

Garage door broke 2 days before Thanksgiving. I called 2 other places and one said in a week. How was I going to leave my door open. I called my nephew who told me about them. Zach came at 6 pm fixed he door was pleasant and knew his stuff. Will recommend them to anyone. And above all that the price was great.Thank you Zack and you and your family have a great Thanksgiving.

eajaz syed

10 months ago

Great job. Called came exact time did job in very professional way. Highly recommend eajaz syed

Matthew Carlacci

a year ago

Answers the phone. Had what I needed. Very polite, id use those guys again. The set up a new shop in Tonawanda

Tameka Sonnier

3 years ago

Purchased a new home in Aug 2020 and after 6 months the garage door started buggin out not wanting to close. I found the number to Hayes door that was left by the previous owners (mind you its just after 7pm) and Clint answered the phone. He help me bypass the sensors for the evening and advised he could come out 2 days later which was totally fine. He sent a text to let me know he was on the way and took care of the issue in less than 30mins. He was informative and explained more than what was asked. Great customer service. Id work with over and over again.

Rob Beach Jr.

4 years ago

Great service. After one of our overhead door springs failed (broke after very little use – but well past warranty period) Mr. Hayes came over and made better than original repairs, and tuned up our other doors. Good service, great price, better than OEM work. Recommended.

JoAnn Bennett

4 years ago

Excellent swift friendly service, never have to wait. Clint Hayes is extremely professional and courteous. Highly recommend

Nathaniel Regester

4 years ago

Fair price and does a good job as t a fast rate

J DeCleene

5 years ago

I had them install an entry door and add an electric opener to my existing garage door. I first got quotes from two other places. One place wouldn’t even do the job because of my garage floor and the other place gave me a quote of over $2,000. These people are honest, hard-working, give great recommendations, and are very well priced.