NB Glass in New Braunfels, Texas 78130

NB Glass

212 Trade Center Dr, New Braunfels, TX 78130

4.2 (63 reviews)

Overview:
NB Glass is a window installation service located in New Braunfels, TX. The company specializes in the replacement and installation of various glass products, including window panes and glass doors. With a focus on quality workmanship and customer satisfaction, NB Glass has garnered a positive reputation in their local area.

Services Provided:
– Window pane replacement
– Door glass installation
– Consultation for glass products
– Installation of glass shower doors

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (830) 201-0916
Website: http://newbraunfelsglass.com

Customer Reviews and Sentiment:
NB Glass has an overall rating of 4.2 stars based on 63 reviews, reflecting a general satisfaction among customers.

Positive feedback highlights the company’s professionalism, friendliness, and efficiency. Customers have particularly commended the staff for their courteous and knowledgeable service.

Examples of positive reviews include:
“These men were very knowledgeable and experienced… I couldn’t be more happy.” – Tom Brace
“Tony and Robert were awesome! Super friendly and did a great job replacing 5 windows at our new house.” – Courtney Rangel
“Antonio and Roberto did an excellent job… Highly recommended.” – MaryCarmen Cue

Negative feedback includes concerns about unresponsive customer service and unresolved issues with leakage after installation.

Examples of negative reviews include:
“after multiple follow-ups they came and fixed once. It still leaks at multiple places…” – sreekanth choudry
“I called them and left a message without a return call.” – RON THOMAS

Review Summary:
Positive Sentiments: Professional and friendly service, efficient installation, high-quality workmanship, and fair pricing.
Negative Sentiments: Issues with communication, unresolved complaints regarding installation quality, and difficulties in getting timely responses.

Additional Ratings:
BirdEye: 4.2 stars based on 63 reviews, corroborating the positive trends in customer satisfaction.
Total Lead Smart Rating: 7.5

Conclusion:
NB Glass appears to be a solid choice for window installation services in New Braunfels, TX, known for their professional staff and quality results. However, potential customers should be aware of some communication issues and previous complaints before proceeding with their services.

Member Since August 2024

Listing Id 244475

Contact Info

212 Trade Center Dr, New Braunfels, TX 78130
(830) 201-0916
Lead Smart Rating :
7.5/10.0

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Listing location

212 Trade Center Dr, New Braunfels, TX 78130

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Reviews

Thomas Brace

4 hours ago

My project consisted of replacing two window panes and three door panes. The project was completed on schedule by the following installers: Anthony, Robert and Julian. These men were very knowledgeable and experienced. They were very polite and considerate. They were well prepared and efficient and completed the project beautifully! I couldn’t be more happy. Tom Brace

MaryCarmen Cue

a week ago

Antonio and Roberto did an excellent job. Not only were they very hard working but they were very friendly and helpful in answering questions. NB Glass’ prices are fair and they do good work. Highly recommended. Incredible service and company Very punctual in their service The owner is a very kind and responsible person. Roberto and Antonio who changed the windows, door and mirror, very professional, friendly and polite They left everything very clean and very good Excellent staff Highly recommended NBGlass

Katie Fennell

3 weeks ago

Had some window glass replaced after a bad storm and could not be happier with the level of service we received. Every single person we encountered was professional and courteous. If we ever need glasswork done again, you’ll be the first place I contact!

Courtney Rangel

a month ago

Tony + Robert were awesome! Super friendly and did a great job replacing 5 windows at our new house.

sreekanth choudry

a month ago

store front “nb glass” installed leaks everytime it rains, after multiple follow-ups they came and fixed once. It still leaks at multiple places (attached pics), they now donot respond to my emails…

Abel “Bobby” Mendoza

a month ago

Great experience with these two guys Robert and Antonio, They went above and beyond on their job, very charismatic and very hard-working! Even at 110°!!!

Dale Nichols

a month ago

Tony and Roberto did an excellent job replacing out windows after the hail storm that hit our house. They were very respectful and not only to us but also our property. We would definitely do business with you all again

Chaz Gallagher

a month ago

On time and quick ! Antonio and robert were friendly and professional! They did great work ! Highly recommend

RON THOMAS

a month ago

I called them and left a message without a return call.

Kathy Hubbard

4 months ago

NB Glass is the go to company if you need glass products. Luke did the initial estimate and was very helpful and knowledgeble. Robert and LJ installed my glass shoer doors. They were professional and also knowledgeable.Try this company. You won’t be disappointed.