Pella Tennessee Distribution Center

Overview:
Pella Tennessee Distribution Center is a window installation service located in Nashville, TN. The company specializes in providing high-quality window products and installation services, catering to both residential and commercial needs.

Services Provided:
– Window installation
– Customer service
– Replacement of windows
– Sales support

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (615) 348-8786
Website: https://www.pellabranch.com/nashville/showrooms/franklin/

Customer Reviews and Sentiment:
Pella Tennessee Distribution Center has received a mix of feedback with an overall rating of 3.8 stars based on 20 reviews.

Positive sentiments are expressed in reviews highlighting excellent customer service, helpful staff, and quality products.

Examples of positive reviews include:
“Very nice and excellent customer service went above and beyond to help” – Tony Hhiggg
“Great place to do business.” – David Simmons
“Beautiful high quality products professional expert installers” – Alex Reinhart

Negative feedback includes experiences related to poor service, miscommunication, and dissatisfaction with product handling.

Examples of negative reviews include:
“HORRIBLE service, HORRIBLE experience, waited 3 months for the windows…” – Hispanic MultiServices LLC
“Worst place to spend your money at very unprofessional supervisor…” – musto A

Review Summary:
Positive Sentiments: Excellent customer service, helpful staff, quality window products.
Negative Sentiments: Issues with handling of orders, communication problems, and unprofessional behavior noted by some customers.

Additional Ratings:
BirdEye: 3.8 stars based on 20 reviews indicating a range of customer satisfaction.
Better Business Bureau (BBB): Pella Tennessee has a profile, but further details regarding their rating and complaints are unclear.

Total Lead Smart Rating: 5.7

Conclusion:
Pella Tennessee Distribution Center offers a range of window installation services and is praised for its customer service and product quality. However, potential customers should consider the mixed feedback regarding service issues and miscommunications before proceeding with their orders.