Madison Glass Co. in Nashville, Tennessee 37216

Madison Glass Co.

3257 Gallatin Pike, Nashville, TN 37216

4.6 (116 reviews)

Overview:
Madison Glass Co. is a glass repair service located in Nashville, TN. The company specializes in custom glass solutions, offering services such as glass replacement for windows and custom tabletops. With a long-standing reputation for quality service, Madison Glass aims to meet a variety of glass-related needs in the Nashville area.

Services Provided:
– Glass replacement for windows
– Custom glass tabletops
– General glass repair services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (615) 262-1377
Website: http://www.madisonglasscompany.com/

Customer Reviews and Sentiment:
Madison Glass Co. has received generally positive feedback, maintaining a strong rating of 4.6 stars across 116 reviews.

Positive sentiments highlight the company’s friendly service, quick turnaround times, and affordable pricing. Customers appreciate the knowledgeable staff and the quality of the glass products offered.

Examples of positive reviews include:
“Couldn’t be happier with the product and the service.” – Mary Beth Ikard
“Awesome dudes. Good prices.” – Brian Neihoff
“I have found Madison Glass to be the BEST glass company… Reliable, Friendly, Helpful.” – P “PD” D

Some negative feedback includes complaints about unprofessional communication and long wait times.
Examples of negative reviews include:
“Long wait time.” – David Holt
“So unprofessional!! Will never call them again!!” – Melanie Quinlan

Review Summary:
Positive Sentiments: Friendly service, quick turnaround, knowledgeable staff, affordable prices.
Negative Sentiments: Issues with communication, long wait times, unprofessional interactions.

Additional Ratings:
BirdEye: 4.6 stars based on 116 reviews, indicating a strong overall customer satisfaction.
Total Lead Smart Rating: 7.8/10

Conclusion:
Madison Glass Co. in Nashville, TN, is a well-regarded choice for anyone in need of glass repair or custom glass solutions. The company is praised for its excellent customer service and fair pricing, although potential customers should be aware of occasional complaints regarding service wait times and communication issues.

Member Since August 2024

Listing Id 244365

Contact Info

3257 Gallatin Pike, Nashville, TN 37216
(615) 262-1377
Lead Smart Rating :
7.8/10.0

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3257 Gallatin Pike, Nashville, TN 37216

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Reviews

Mary Beth Ikard

a week ago

Just want to give a shout-out to Chris for a recent job he helped with at my home, replacing fogged glass in a window and measuring/installing several custom glass tabletops. I’ve called Chris for assistance several times over the years. I couldn’t be happier with the product and the service.

Brian Neihoff

a month ago

Awesome dudes. Good prices. I won’t go anywhere else

Paul Lanz

3 months ago

I don’t know what to say other than one must go down and visit Madison Glass in person to understand what the place is like. I feel there are very few businesses left like this one. It’s as if one stepped into a museum of curious things. In my experience, the gentlemen who run the place are extremely knowledgeable, and the prices are fair. For us, their turnaround time is lickity split quick. I believe we’ve used them more than 20 times in the last year and will continue to do so.

DDS STUDIO

4 months ago

Top Notch reliable company!

Kelvin Prince

6 months ago

Can not get them to schedule service with me after calling and emailing them about my broken window. Maybe its was due to holiday season…

Abby H

8 months ago

Had such an easy and great experience here. One of the pieces of glass in my china cabinet broke while moving. The glass is very thin and an interesting shape so I anticipated that getting a custom piece of glass would be costly and take time. I emailed 6 companies across Nashville and Madison Glass reached out to me the next day with a quote that was literally HUNDREDS of dollars cheaper than the competitors. I brought in a matching piece of glass for them to copy and they were able to replicate it with in literally hours of me dropping it off. I dropped it off around 12PM on a random Tuesday and they called me around 3PM that day to say it was ready for pickup. All of the employees were so nice and helpful. I cannot recommend this place enough and I hope to come back some day!

David Holt

a year ago

Long wait time.

P “PD” D

a year ago

I have found Madison Glass to be the BEST glass company closest to Hendersonville! They’re Reliable, Friendly, Helpful and FANTASTIC at what they do. They are what True Customer Service is all about!

Melanie Quinlan

a year ago

Called and they said they could send someone out the same day for service. I called back later in the afternoon because no one had come by. They all but called me a liar saying that no one would have ever told me that!! So unprofessional!! Will never call them again!!

Dan Flomerfelt

a year ago

Terrific, good folks, always helpful