Crawford Door Sales of Nashville in Nashville, Tennessee 37210

Crawford Door Sales of Nashville

1310 4th Ave S, Nashville, TN 37210

3.9 (19 reviews)

Overview:
Crawford Door Sales of Nashville is a garage door supplier located in Nashville, TN. With over 50 years of experience in the industry, the company specializes in providing garage door installation, maintenance, and repair services to both residential and commercial clients.

Services Provided:
– Garage door installation
– Garage door repairs
– Parts supply
– Emergency repair services
– Professional consultation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (615) 244-4051
Website: http://www.crawforddoors.net/

Customer Reviews and Sentiment:
Crawford Door Sales has received mixed reviews across various platforms:
Google Reviews: 3.9 stars based on 19 reviews.

Positive feedback emphasizes helpfulness, professionalism, and quick response times. Customers have commended the company for their thorough assessments and fair pricing.

Examples of positive reviews include:
“Very great people.. very helpful and Is knowledgeable.” – Bill Warrick
“Crawford did an assessment, and returned the next day, repairing the existing system, at a very reasonable cost.” – Blair Ross
“They are always the best to work with, fair prices, excellent quality and very accommodating!” – Daniel Gant

Conversely, some complaints mention significant delays in service, poor communication, and issues with order fulfillment.

Example of a negative review:
“They tell me they ordered the wrong color after I’ve waited for now 6 mos… This is totally unacceptable, poor service, poor organization.” – Cathy Umstead

Review Summary:
Positive Sentiments: Helpful staff, quick and professional service, experienced technicians, fair pricing.
Negative Sentiments: Poor communication, delays in service, issues with order fulfillment.

Additional Ratings:
BirdEye: 3.9 stars based on 19 reviews reflects a similar trend, showcasing both satisfaction and complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding service delays and communication issues.
Total Lead Smart Rating: 5.8/10

Conclusion:
Crawford Door Sales of Nashville is a reputable choice for garage door services, praised for their helpfulness and quality workmanship. However, potential customers should be cautious about the mixed reviews and reported communication issues before making a decision.

Member Since August 2024

Listing Id 244355

Contact Info

1310 4th Ave S, Nashville, TN 37210
(615) 244-4051
Lead Smart Rating :
5.8/10.0

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1310 4th Ave S, Nashville, TN 37210

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Reviews

Kris Thompson

a year ago

This company is terrible. My employer has contracted with them for work. They don’t show up and don t call. When they finally show, they don’t do the job correctly and have to come back. Even then when you schedule, confirm, and re-confirm they don’t show up. If it wasn’t a warranty issue, I’d have someone else complete the work.

Cathy Umstead

2 years ago

I’m so very disappointed in this company. They started out great, great price on the doors, timely fashion, and even came out instantly when I smashed my doors to make it so that I could at least open and shut them. I’ve been trying to replace the two panels now for six months, willing to pay and they weren’t ordered and nobody notified me until after my 4 month wait. Now they supposedly came in, but now they tell me they ordered the wrong color after I’ve waited for now 6 mos and several hours of my day for them to put them in. Now, I’m told it will be another 2 mos, and someone will call me next week. What is going on here??? This is totally unacceptable, poor service, poor organization.

Bill Warrick

2 years ago

Very great people.. very helpful and Is knowledgeable..

Blair Ross

2 years ago

Had a serious problem with our garage door due to accidental vehicle impact, a misaligned cable, broken hinge, bent rail section, and was crooked in its mounting. One repair service said the entire system would need to be replaced. Crawford did an assessment, and returned the next day, repairing the existing system, at a very reasonable cost. Their technician was experienced, responsive, and thoroughly professional. Strongly recommend this team for any overhead door work.

Daniel Gant

2 years ago

Been working with Crawford door for many years, they are always the best to work with, fair prices, excellent quality and very accommodating! Have recommended them to lots of people, nobody ever complains about them!

David Cunio

3 years ago

The spring broke on the garage door at my auto detail shop yesterday. It’s our only door for cars to get in and out of the shop. It essentially put us out of business until repaired. Crawford is right down the street from us, I went over and Patrick and a helper were able to get us fixed up within a few hours. It wasn’t a simple repair either. I really appreciate you guys helping me out so quickly. Thanks!!

John Blanks

3 years ago

I had a 20ft wide 10 ft tall garage door that was very hard to open , i called and spoke with their service dept. They came out within 30 minutes and fixed the problem. EXCELLENT SERVICE & I HIGHLY RECOMMEND THEM

Dennis Heidler

4 years ago

Very helpful staff and fair pricing,quick delivery

Becky Ingle

5 years ago

Great people that own it.. very experienced and knowledgable about doors and anything to do with them.. 50 years in business same family.

Travis Briley

5 years ago

They have had every garage door part that I’ve ever needed, in stock.