Dickmann Glass Co

Overview:
Dickmann Glass Co is a window supplier located in Muskogee, Oklahoma. The company specializes in providing glass repair services and window installations, catering to both residential and commercial needs.

Services Provided:
– Window installation
– Glass repair
– Custom glass cutting
– Customer service

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturday and Sunday.

Contact Information:
Phone: (918) 682-3483

Customer Reviews and Sentiment:
Dickmann Glass Co has garnered a mix of reviews across various platforms:

Google Reviews: 4.2 stars based on 36 reviews.

Positive feedback highlights the company’s fair pricing, prompt service, and professionalism. Customers have particularly noted the efficiency of the glass repair services and the friendly demeanor of the staff.

Examples of positive reviews include:
“Great glass repair company! The guys were quick, polite, and on time.” – Gilly Outdoors
“Workers were knowledgeable, efficient & punctual. Highly recommend this company!” – Lacy J
“Excellent customer service! Window was repaired in a timely manner.” – Julie T

Negative feedback points to issues with customer service and transparency in pricing. Some customers reported poor communication and unexpected charges after initial quotes.

Examples of negative reviews include:
“They wanted to charge me almost $114 for caulking… that tells me they are not honest.” – Ron Johnson
“No one ever called back.” – Keeley Tatum

Review Summary:
Positive Sentiments: Fair pricing, quick and efficient service, knowledgeable and friendly staff, good customer service.
Negative Sentiments: Issues with communication, lack of follow-up, and concerns about transparency in pricing.

Additional Ratings:
BirdEye: 4.2 stars based on 36 reviews, reflecting a balanced customer sentiment with recurring praise for service efficiency contrasted with some negative experiences.
Total Lead Smart Rating: 7.2

Conclusion:
Dickmann Glass Co stands as a reputable option for window services in Muskogee, OK, especially commended for their efficient glass repair and friendly service. However, potential customers should be cautious of the mixed feedback regarding communication and unexpected pricing, as this could impact their overall experience.