Genesco Window Products in Maryland Heights, Missouri 63043

Genesco Window Products

2456 Adie Rd, Maryland Heights, MO 63043

4.6 (38 reviews)

Overview:
Genesco Window Products is a window supplier located in Maryland Heights, MO. The company specializes in providing a variety of window parts, repairs for windows and doors, and customized service to meet customer needs.

Services Provided:
– Window parts supply
– Window and door repair
– Storm window fitting and adjustments
– Custom service for window-related inquiries

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (314) 567-9175
Website: http://www.genescowindowproducts.com/

Customer Reviews and Sentiment:
Genesco Window Products has received positive feedback across various platforms:

Google Reviews: 4.6 stars based on 38 reviews.

Positive sentiments highlight the company’s excellent customer service, prompt repairs, and fair pricing. Customers have praised the reliability of their products and the helpfulness of the staff.

Examples of positive reviews include:
“They had the parts I’ve been looking for.” – Jean Gillespie
“We would not call any other company.” – Terry Wintermann
“Honesty, customer service, and the quality of their work made a hectic time in my life much easier.” – Ryan H

However, some negative feedback points to a lack of friendliness from a staff member, which affected the overall experience for one customer.

Examples of negative reviews include:
“He said he didn’t have the part and didn’t bother to look to me in the eyes.” – Scarlett Vidaal

Review Summary:
Positive Sentiments: Excellent customer service, promptness, fair pricing, reliable products, and commitment to honesty.
Negative Sentiments: Issues with customer service experience from one staff member.

Additional Ratings:
BirdEye: 4.6 stars based on 38 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 8.4

Conclusion:
Genesco Window Products stands out as a reputable choice for window supply and repair services in Maryland Heights, MO. With a strong focus on customer service and reliability, they have garnered a loyal customer base. Potential customers should be mindful of the mixed experiences reported while also appreciating the overwhelmingly positive feedback.

Member Since August 2024

Listing Id 242763

Contact Info

2456 Adie Rd, Maryland Heights, MO 63043
(314) 567-9175
Lead Smart Rating :
8.4/10.0

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2456 Adie Rd, Maryland Heights, MO 63043

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Reviews

jean gillespie

a month ago

THEY ARE GREAT!!! They had the parts I’ve been looking for. My 1977 sliding glass door can be opened with ease now. Informative and realistic prices, I HIGHLY RECCOMEND.

Terry Wintermann

8 months ago

This company is the best! We highly recommend them for product and especially service. Their technician, Kenny, has been very helpful in fitting and adjusting our storm windows on our sun porch as the wood frames around them change over time due to weathering (screens in the spaces in the summer). They came out the day we called them. We would not call any other company. Thanks, Genesco!

Scarlett Vidaal

8 months ago

I went there for a window part and the guy wasn’t very friendly. He said he didn’t have the part and didn’t bother to look to me in the eyes or offer any other options. Very dismissive and cold. Maybe because I’m a latina? Definitely taking my business elsewhere.

Karsten H Kessler

8 months ago

My favorite place to buy a window. No ridiculous inflated prices that pay for intrusive ad campaigns. Just reliably good windows predictable quality. A family owned business the likes of which is getting real hard to find these days.

Brandon

10 months ago

Best place for parts and repair for windows!

Rick G

10 months ago

And window or door parts u need They have

Ryan H

a year ago

Highly Recommend! I was in the middle of getting my house ready to sell and realized that three of my windows would not pass inspection: one wouldn’t open and two wouldn’t stay open. I assumed that I was going to need to get the windows replaced. I called several window companies to get quotes and when I got to Genesco, they were the only ones that told me that fixing them rather than replacing them was an option. They came out to my house to look at the windows, at no charge, to see if they were repairable; it turns out they were. In less than a week, they got the parts in for my windows and had all three repaired. The fact that they gave me the option to fix them when no other company had, speaks volumes about the type of company they are. Their honesty, customer service, and the quality of their work made a hectic time in my life (moving!) much easier. Thanks so much to Kristin and the rest of the team at Genesco! You have a customer for life and one that will rave about you as much as possible. Thanks!

David Kahan

a year ago

Nice to find a local option for window repair options. Great customer service!

bernard5821

3 years ago

I’ve done business with Geneseo since they were in Olivette. They have been able to provide my window and door needs for a long time.

Jan Land

3 years ago

Amazing customer service. I highly recommend for replacement of Windows and thermal issues with your windows. They are reasonably priced, honest and reliable. They deserve a really good review from a person that respects quality, honesty and integrity when dealing with the public and clients.❤️❤️⭐⭐⭐⭐⭐