Glass Specialty WLC

Overview:
Glass Specialty WLC is a window installation service located in Macomb, IL. The company specializes in providing quality window installation and related services to its clientele.

Services Provided:
– Window installation
– Windshield replacement
– VIN plate services
– Sealant application

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (309) 588-4241
Website: https://www.glassspecialtywlc.net/

Customer Reviews and Sentiment:
Glass Specialty WLC has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 11 reviews.

Positive feedback highlights the quality of service provided by the staff and their expertise in window installation.

Examples of positive reviews include:
“Excellent service” – Rosy Franco
“Good people and good service” – Roger Hodges
“Great service and fair” – Charles McDaniel

On the other hand, there are negative sentiments regarding poor customer service and communication issues, with two reviews citing major dissatisfaction.

Examples of negative reviews include:
“Terrible service… definitely do NOT recommend this place.” – Meridith Groves
“Called to ask if financing was an option and got hung up on TWICE!!” – Dylan Durbin

Review Summary:
Positive Sentiments: High-quality service, professionalism, and helpful staff.
Negative Sentiments: Poor customer service experiences, issues with communication, and specific service failures.

Additional Ratings:
BirdEye: 4.2 stars based on 11 reviews, reflecting similar sentiment trends, though a few customers expressed serious concerns.
Total Lead Smart Rating: 6.5

Conclusion:
Glass Specialty WLC seems to provide effective window installation services and has many satisfied customers. However, potential clients should be cautious due to notable issues in customer service and communication highlighted in several reviews before making a decision.