Glass Doctor of Lubbock

Overview:
Glass Doctor of Lubbock is a glass repair service located in Lubbock, Texas. The company specializes in repairing various types of glass, including windshields and shower doors, and is known for its commitment to quick and friendly service.

Services Provided:
– Windshield repair and replacement
– Shower door installation
– Insurance coordination for repairs
– General glass repair services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Saturday 9 AM to 12 PM
Closed on Sundays

Contact Information:
Phone: (806) 368-0701
Website: https://glassdoctor.com/lubbock?cid=LSTL_MGD000191&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Glass Doctor of Lubbock has generally received high praise with a rating of 4.7 stars based on 430 reviews.

Positive feedback emphasizes the quick service, quality installation, and great customer service. Customers appreciate the efficient handling of repairs and the friendly staff.

Examples of positive reviews include:
“I had a small chip that turned into a big crack… They made the process very easy!” – Janae Johnson
“We are very pleased with Glass Doctor. Service was quick… We will definitely use them again.” – SHERRY SMITH
“Amazing customer service and loves to keep u company highly recommends” – jessica heaney

However, there are some negative sentiments noted. One reviewer reported dissatisfaction related to the lack of pricing information for vehicle repairs and questioned the company’s request for personal contact information.

Negative feedback example:
“They refused to give me a price range based off the year and make of my vehicle… Very odd.” – C. V.

Review Summary:
Positive Sentiments: Quick service, friendly and professional staff, good installation quality, excellent customer service, and efficient resolution of repairs.
Negative Sentiments: Lack of transparency in pricing and issues with personal information requests.

Additional Ratings:
BirdEye: 4.7 stars based on 430 reviews, demonstrating a strong trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited; however, there are no complaints reported.

Total Lead Smart Rating: 9.0

Conclusion:
Glass Doctor of Lubbock is a highly regarded choice for glass repair services in Lubbock, TX, praised for its efficiency and customer service. While there are minor concerns regarding transparency in pricing, the overwhelming positive feedback suggests that customers can expect a satisfactory experience.