A1 Glass Company in Lubbock, Texas 79416

A1 Glass Company

3207 N Frankford Ave, Lubbock, TX 79416

4.7 (12 reviews)

Overview:
A1 Glass Company is a reputable glass repair service located in Lubbock, Texas. Known for its quick response times and professional service, the company specializes in a variety of glass repair needs, including window and door repairs.

Services Provided:
– Window glass replacement
– Door glass repair
– Emergency glass repair
– Timely quotes and installations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (806) 741-0078
Website: http://a1glasslubbock.com/

Customer Reviews and Sentiment:
A1 Glass Company has received predominantly positive feedback from its customers, reflecting a high level of satisfaction with their services.

Google Reviews: 4.7 stars based on 12 reviews.

Positive feedback highlights the company’s efficiency, professionalism, and reasonable pricing. Customers appreciate the quick turnaround for repairs and the quality of work provided.

Examples of positive reviews include:
“If I could leave 10 stars, I would… A1 is very reasonably priced with work provided in a timely fashion.” – Sean
“They are very professional and I would not hesitate to recommend them.” – Richard Minckler
“Robert was fast and efficient and I appreciate this company so much.” – Jan Lupton

On the downside, there was one serious complaint regarding customer service and behavior, which reflects negatively on the company:
“One of their company vehicles ran me off the road and continued to threaten me.” – Weldon Martin

Review Summary:
Positive Sentiments: Quick service, professional conduct, reasonable pricing, timely responses, and high-quality work.
Negative Sentiments: Isolated incidents of poor customer service and dangerous driving behavior.

Additional Ratings:
Total Lead Smart Rating: 8.0

Conclusion:
A1 Glass Company appears to be a strong choice for glass repair services in Lubbock, TX, known for its swift response and quality workmanship. However, potential customers should take note of the isolated negative feedback and the seriousness of that complaint when considering their services.

Member Since August 2024

Listing Id 242305

Contact Info

3207 N Frankford Ave, Lubbock, TX 79416
(806) 741-0078
Lead Smart Rating :
8.0/10.0

Get A Quote Claim

Listing location

3207 N Frankford Ave, Lubbock, TX 79416

Get Direction

Reviews

Sean

6 months ago

If I could leave 10 stars, I would. I had a lock out on Weds that caused a rather large broken window. Robert picked up on the second ring and was at my place 20 minutes after to scope it and provided a quote. One hour later, the glass was cut and installed! Just amazing. I was prepared for this process to take a week because it was Christmas weekend and cost at least twice a much. A1 is very resonably priced with work provided in a timely fashion. A1 are consummate and courtesy professionals. You should definitely utilize their services. Thanks A1!

Richard Minckler

a year ago

I am a return customer to A-1 Glass Company. Recently I had a window glass replaced after hail damage. A-1 made a special effort to service my need and my window was replaced the same day that I called them. They are very professional and I would not hesitate to recommend them to any one needing window work.

Jan Lupton

2 years ago

I was so impressed with how quickly my door was repaired. I was expecting a long wait and many excuses. Neither happened. Robert was fast and efficient and I appreciate this company so much

Julian Barraza

2 years ago

Cool

Jerrad Gray

2 years ago

I had a broken window on Friday and needed to get someone out ASAP. I called other local places and they were closed or not available to come take a look until at least Monday. A1 Glass answered the phone after 5:00 and gave me a quote in less than 20 mins with a picture sent over text. He gave me a great price plus was our first thing Saturday morning to take a look. I had a window that looked just like the brand new one installed and ready by noon on Wednesday. Give this local guy your business! He’s been at it for over 30 years and his professionalism and service are excellent.

BaLeigh Waldrop

3 years ago

Called this company and they had me a quote within 10 minutes of texting over a picture! The quote was very reasonable based on my market research. Thanks for the quick and helpful response, A1!

Paige Parker

3 years ago

Impressed and Thankful! A window in an upstairs bedroom broke… letting in so much hot air and sucking all the cold air out! It was miserable! After calling many other companies for a quote, Robert was the only one who, though booked over a week out, made an effort to squeeze us in between his other appointments! Within 36 hours we had a new window! he was kind, professional, speedy and did quality work for a reasonable price! Local business and worth calling!

MASHELL BADLEY

4 years ago

Robert thank you so much for helping me in a crisis. I had a break in and Robert came out on a Sunday to replace my windows. Singing your praises! Very kind man! Price was unbelievably reasonable. I highly recommend this company!!

Susan Little

4 years ago

We have used Robert a number of times over the years, and he has always been extremely professional and fair. Recommend him without reservation!

Weldon Martin

5 years ago

One of their company vehicles ran me off the road and continued to threaten me. After I reported this to their owner Robert he tried to twist it around that was my fault. Would be very hesitant to do business with their company.