The Window Company

Overview:
The Window Company is a family-owned business located in Lake Arrowhead, CA, specializing in providing high-quality windows for residential needs.

Services Provided:
Window supply, customer service, competitive pricing on Milgard Tuscany windows.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (909) 337-6910
Website: https://www.windowcolakearrowhead.com/

Customer Reviews and Sentiment:
The Window Company has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback highlights the excellent pricing and outstanding customer service, particularly with specific product lines.

Examples of positive reviews include:
“I bought 13 Milgard Tuscany windows… Brian’s customer service was outstanding.” – Kathleen Tammaro

The negative feedback emphasizes poor communication and unresponsiveness, with one customer expressing frustration over being ignored after initial contact.

The complaint mentions a lack of follow-up and customer support leading to dissatisfaction.

Review Summary:
Positive Sentiments: Competitive pricing, family-owned, outstanding customer service on specific products.
Negative Sentiments: Poor communication, lack of follow-up, and instances of being ignored by staff.

Additional Ratings:
Total Lead Smart Rating: 5.0

Conclusion:
The Window Company presents a mixed bag for potential customers in Lake Arrowhead, CA. While those who have received exemplary service and great pricing speak highly of their experience, others have faced issues with communication and responsiveness. Prospective buyers should weigh these varying sentiments before proceeding with their window purchasing decisions.