Pella Windows & Doors of Lafayette

Overview:
Pella Windows & Doors of Lafayette is a window installation service located in Lafayette, Indiana. The company specializes in providing high-quality windows and doors, ensuring customer satisfaction with their products and installation services.

Services Provided:
– Window installation
– Door installation
– Customer consultations
– Product sales

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (765) 448-6656
Website: https://www.pellabranch.com/indianapolis/showrooms/lafayette/

Customer Reviews and Sentiment:
Pella Windows & Doors of Lafayette has a strong rating of 4.6 stars based on 15 reviews.

Positive feedback emphasizes the professionalism of the sales staff, quality of installation, and customer service. Customers have highlighted how well the company communicates and meets promises.

Examples of positive reviews include:
“I loved working with this company. Nick, our sales associate was out of our home in less than an hour and didn’t hound us for our business.” – Val Strohl
“Great product, they work hard to make sure you are happy with the windows/doors.” – Elizabeth Coffey
“Pella updated all of our doors and windows and did an excellent job!” – Vannessa Farmer

The negative sentiment is represented by a complaint about difficulties in reaching customer service:
“How come nobody ever answers the phone?” – Yo Soy

Review Summary:
Positive Sentiments: Professionalism, quality installation, good communication, satisfaction with products.
Negative Sentiments: Issues with customer service responsiveness.

Additional Ratings:
BirdEye: 4.6 stars based on 15 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 8.2

Conclusion:
Pella Windows & Doors of Lafayette appears to be a reliable choice for window and door installation services, noted for their professional staff and quality products. However, potential customers should be aware of the reported difficulty in reaching customer service before making a decision.