Statewide Glass

Overview:
Statewide Glass is a glass repair service located in Kissimmee, FL. The company specializes in providing high-quality glass solutions for various needs, receiving commendations for their customer service and efficiency.

Services Provided:
– Glass repair
– Window glass replacement
– Custom glass cutting
– Excellent customer service

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (407) 933-1588
Website: http://www.statewideglassfl.com/

Customer Reviews and Sentiment:
Statewide Glass has received generally positive feedback from customers across multiple platforms.

Google Reviews: 4.4 stars based on 232 reviews.

Positive feedback emphasizes the company’s exceptional customer service, promptness, and competitive pricing. Customers routinely praised the professionalism and responsiveness of their staff.

Examples of positive reviews include:
“My only place to go for glass works.” – Moe
“Excellent attention.” – Moises Jose Sequea Martinez
“They did a great job fixing my window!” – Ale Del Sol

However, there was a complaint from a customer regarding a negative experience, highlighting an issue of perceived dishonesty in service and an unsatisfactory resolution to the complaint.

The complaint stated:
“They are thieves… I don’t know, I recommend it.” – Edgardo Vázquez

Review Summary:
Positive Sentiments: Exceptional customer service, prompt service, good pricing, high-quality work.
Negative Sentiments: Issues with accountability and transparency regarding pricing and services.

Additional Ratings:
BirdEye: 4.4 stars based on 232 reviews, reinforcing the positive trend of customer satisfaction but noting some serious complaints.
Total Lead Smart Rating: 7.5

Conclusion:
Statewide Glass is recommended for glass repair services in Kissimmee, FL, known for their efficient service and strong customer support. However, potential customers should be cautious due to some complaints regarding service discrepancies that could affect their experience.