WINDOW FELLAS

Mark P

5 months ago

If you have unique window wall they are who you want.

Eric D

a year ago

If you have a door or window project, Window Fellas is highly recommended. Competitively priced, competent, professional, friendly and reliable. There’s not much not to like – which is hard to say about much of their competition. Without question, Window Fellas is the Bomb! If you’d like more detail, here’s my story… For the past couple of years, we had been working to get our 3 beat up, weathered, exterior patio French doors replaced. We’d gone through multiple rounds of quotes from the big box orange/blue home improvement stores, the dominant Seattle-area window & door companies and the national window/door replacement arm of one of the major manufacturers. But we struggled to move forward because no one seemed to really care about ensuring we were getting the right product for our needs. And the process of scheduling an appointment, listening to a bunch of meaningless sales info and then working through the quote process was painful. No one seemed interested in discussing/offering options once the initial quote was provided. Of course, they would do it (sort of) if pressed, but it felt like it took a lot of work on our part. In the end, the overall cost of the project was too high to pull the trigger on a product we were unsure of. And then we came across Window Fellas. As other reviews have noted, their process is a bit different. All of the initial quoting was handled through email. We sent photos and rough measurements of the existing doors and explained what we were looking for. Then there was lots of back and forth regarding different door options, from multiple manufacturers, with pros/cons and clear, complete pricing for each option. Many questions were asked and answered. All of this was handled very efficiently via email and never was there any pressure nor any sense that we were taking up too much of their time. Eventually we narrowed down the options and made a selection. Then Petr was scheduled to come out for the critical measurement and sign the contract. Petr immediately made us comfortable with our choice to go with Window Fellas. He is personable, friendly, professional and knowledgeable. What stood out the most is that he asked many detailed questions about things that we hadn’t considered, but that might be important. Such as where the hinges appear on inswing vs outswing doors, what color they would be depending on the door hardware (handles) chosen, how that would look with the door trim, etc. It was clear that he wanted us to be happy with our choices. There was a long lead time while our doors were manufactured. During this time, it was discovered that there was significant water damage to the house structure around one of our doors. This was brought to Petr’s attention and he offered a few options – fix it ourselves, hire a contractor, or it could be fixed by his crew on a time & materials basis. No fuss, no pressure, just clear options. When the doors arrived, Petr reached out and proposed an installation date. The repairs were in progress, but it didn’t look like they would be finished by the proposed date. Not a problem – the date was set to install the first two doors, and the third door was put on hold until we were ready. Again, no fuss – just flexibility to do the right thing. Andy and Tyler, the installers, were great. Professional, friendly, fast and skilled. They showed up on time, cleaned up when they were done, kept us informed and made sure everything was done to our satisfaction. If you need windows or doors, you should check out Window Fellas.

Alex Koturanov

a year ago

Great job on oversized entrance window replacement. Thank you!

Patrice

3 years ago

Great team, great products, fair prices. Working with Petr, Andy, and team was a real pleasure. They did a great job at providing good advice, have been listening to our needs and constraints, and came up with a great solution. Installation was smooth and fast, and we’re delighted by the new windows and doors!

Ryan Gravel

3 years ago

We purchased a new home in May and one of our first projects was to replace our windows. Petr came to our home and was more of a consultant rather than a salesperson. He advised us on which windows needed replaced, but also told us what windows would just need new glass rather than a new window. Petr made us feel very comfortable in making this purchase and we never felt pressured. During the installation, the installers were here first thing in the morning ready to work. They were professional and cleaned up after themselves. The windows came out amazing. They were even courteous enough to replace a tool for me that they borrowed even though I told them they didn’t need to. We would recommend Window Fellas to anyone shopping for new windows. They are going to have my business going forward for any of my window and door needs.

Thor Carpenter

4 years ago

I had a fantastic experience with Window Fellas. Petr was great to work with on the quote and Andy was great to work with on the install. Final product looks great!

Fran Cooper

4 years ago

This company car was driving in an incredibly unsafe manner on the Issaquah Fall City road today. They made very unsafe lane change maneuvers at high speeds. I would never use a company that showed such disrespect and disregard for the safety of others.

Bill Stewart

5 years ago

Replacing windows had always been a nightmare. Who can you trust? I found Window Fellas and the process was really great. It started with Petr’s presentation and then his attention to detail on every window to be replaced. We did nineteen windows including a garden window and some odd shaped ones (triangles that are high near the ceiling). This is an older home and not everything is standard even though first appearance says it is. Andy and Mike arrived, surveyed the house, and started installation. Those two are outstanding craftsmen. They listened to my future “Honey Do Projects” like refinishing the sills and new molding and made it easier. (Don’t tell my wife.) If they found a problem they also had a solution. As a former Production Manager building custom boats, I admired their attention to details. We are extremely happy with the results and even our neighbors have commented on how good they look. Thanks guys.

Derek Bracy

6 years ago

Petr and his team were professional, friendly, and did an overall awesome job! When I first solicited quotes to replace 8 windows, Window Fellas was the most honest and fair priced. Being a first time home owner, Petr explained things carefully and answered all of my questions. Top Notch Company!

Stan Rauh

6 years ago

Wow, what a great place to do business. Checked them out across the web and they looked good. They were even better in person. Great folks from the office, to the owner, to the install team. I couldn’t imagine doing business elsewhere.