Parts 4 Garage Doors in Houston, Texas 77043

Parts 4 Garage Doors

11020 Katy Fwy APT 116, Houston, TX 77043

4.9 (157 reviews)

Overview:
Parts 4 Garage Doors is a garage door supplier located in Houston, TX. The business specializes in providing a wide range of garage door parts and exceptional customer service, catering particularly to DIY enthusiasts and individuals seeking specific components for garage door repairs.

Services Provided:
– Garage door parts supply
– Customer support and advice for DIY garage repairs
– On-site assistance for identifying specific parts
– Fast and friendly service

Hours of Operation:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (832) 834-3477
Website: http://parts4garagedoors.com/

Customer Reviews and Sentiment:
Parts 4 Garage Doors has received high praise from customers across various platforms:

Google Reviews: 4.9 stars based on 157 reviews.

Positive feedback emphasizes excellent customer service, knowledgeable staff, and a wide selection of parts. Customers have reported a quick and efficient shopping experience, making it a go-to option for garage door needs.

Examples of positive reviews include:
“Great experience and customer service! …the employee knew what I needed right away.” – Andrew Lennig
“Great prices. Great service.” – Glenn Boker
“super helpful, kind, and very knowledgeable… 100% recommend.” – Martin Lopez

However, a complaint involved an order being shipped to the wrong address, coupled with unresponsive customer service to rectify the issue.

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, wide selection of parts, quick shopping experience, and support for DIY enthusiasts.
Negative Sentiments: Communication issues and unresponsive customer service regarding shipped orders.

Additional Ratings:
BirdEye: 4.9 stars based on 157 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business is not accredited; the BBB rating is NR (No Rating), with one complaint noted in the last three years concerning shipping errors.
Total Lead Smart Rating: 8.5

Conclusion:
Parts 4 Garage Doors stands out as a reliable supplier for garage door parts in Houston, TX, celebrated for its knowledgeable staff and excellent customer service. While the majority of customer experiences are extremely positive, potential clients should be aware of the issues regarding shipping and responsiveness before making a purchase.

Member Since August 2024

Listing Id 239776

Contact Info

11020 Katy Fwy APT 116, Houston, TX 77043
(832) 834-3477
Lead Smart Rating :
8.5/10.0

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11020 Katy Fwy APT 116, Houston, TX 77043

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Reviews

Andrew Lennig

a month ago

Great experience and customer service! I needed a new garage door under seal that wasn’t available at Ace or Home Depot. A Google search standing in the aisle at Home Depot led me to P4GD, and I’m so thankful! I brought in a piece of the old seal and the employee knew what I needed right away by seeing it. I didn’t get his name, but he had a long beard, light hair, and a great attitude. I was in and out in less than 10 minutes. I’ll be back for any future garage door needs. I already installed the new seal on my garage door and it fit perfectly! Do yourself a favor and support this small business rather than go hunting for parts from the big box stores.

Marat Vakilov

2 months ago

Very friendly staff. Helped me a lot and covered all my questions. I strongly recommend this place for DIY enthusiasts.

Jacob Everett

2 months ago

Shipped order to wrong address. Will not respond to emails in order to resolve.

Glenn Boker

3 months ago

I shopped here twice. Great prices. Great service. They sell to the public. They had exactly what I needed to fix my garage doors.

Jimmy Cedillo

3 months ago

I would recommend visiting this shop if you are a DIYer. I told Cece “I’m glad ya’ll exist” as I paid for my parts. A non-franchise mom and pop shop who acknowledges you as you come through the door. They have a big sign on the window that includes the words “how-to advice” and I think I saw a sign that read “DIYers Welcome” …this is true. The only shop in Houston, as far as I know, that is focused on having garage door components in inventory, everywhere else the parts come with service only. I walked in with my broken spring in hand and Cece already knew my issue. I had extra questions though as I wanted to add insulation panels to my door which made it heavier. She gave me some options with caveats, and I was very grateful. It is very difficult to get your specific questions answered with experience even with today’s research tech.

Pablo Ibarra

4 months ago

Service was fast and friendly. Very helpful, and had the parts I needed.

Richard B

4 months ago

Only place that carries everything needed to repair your garage door hardware. Been here twice – both times they had the obscure part on-hand, reasonably priced.

Jeremy Boerger

6 months ago

People there are very friendly, very knowledgeable, and so so helpful. Highly recommend!

Martin Lopez

6 months ago

Excellent customer service! Cece was super helpful, kind, and very knowledgeable. I 100% recommend Parts 4 Garage Doors for all your garage door needs. You’d be supporting a great local business!

Brian Melancon

6 months ago

CeCe was a BIG help to me. I live out of town and had little help with local companies getting the answers I needed. She took the time to walk me through some solutions and even called around to technicians and manufacturers for options. I would definitely recommend Parts 4 Garage Doors, especially CeCe!