Star Glass Inc in Gretna, Louisiana 70053

Star Glass Inc

1000 Westbank Expy, Gretna, LA 70053

4.7 (166 reviews)

Overview:
Star Glass Inc is a glass repair service located in Gretna, LA. The company specializes in windshield repairs and replacements, along with other glass services for vehicles and residential properties.

Services Provided:
– Windshield repair
– Windshield replacement
– Rock chip repair
– Installation of insulated glass units
– Vehicle glass services

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (504) 368-8826
Website: https://starglassnola.com/

Customer Reviews and Sentiment:
Star Glass Inc has a strong positive reputation with a rating of 4.7 stars based on 166 reviews.

Positive feedback emphasizes the company’s quick service, efficiency, professionalism, and personalized customer care. Customers have frequently noted the friendly atmosphere and thorough communication throughout the repair process.

Examples of positive reviews include:
“From the time I called… they honor military services, so don’t forget to ask.” – Maithong Perez
“Everyone in the office AND in the warehouse is really nice and the service is excellent.” – Sam Prokop
“Star Glass installed 32 insulated units in my home… Do not hesitate to use Star Glass!” – Kerri Donnelly

On the downside, a customer expressed disappointment over a scratch left on their dashboard after a windshield repair, which they found unacceptable.

Negative sentiment: One complaint highlighted an issue with care taken during repairs, questioning whether the service met expectations.

Review Summary:
Positive Sentiments: Quick service, friendly and professional staff, strong communication, and high-quality workmanship.
Negative Sentiment: Concerns regarding care taken during repairs leading to damage.

Additional Ratings:
BirdEye: 4.7 stars based on 166 reviews, reflecting overall customer satisfaction.
Total Lead Smart Rating: 8.2

Conclusion:
Star Glass Inc is a reliable choice for glass repair services in Gretna, LA, recognized for their efficient service and excellent customer care. However, potential clients should consider the mixed feedback regarding attention to detail in repairs before proceeding.

Member Since August 2024

Listing Id 238985

Contact Info

1000 Westbank Expy, Gretna, LA 70053
(504) 368-8826
Lead Smart Rating :
8.2/10.0

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1000 Westbank Expy, Gretna, LA 70053

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Reviews

Anthony Papa

a day ago

Star glass repaired my windshield but left a huge scratch on dashboard when installing it. My truck was practically brand new with nothing wrong with it and now I have to look at a huge scratch on my dash. I would not recommend this place to anyone! Do not go here!

Maithong Perez

2 weeks ago

From the time I called, set up an appointment, called my insurance and took my truck in was all about 7 minutes. I appreciate them giving me a ride home and calling me once it was completed. They honor military services, so don’t forget to ask. Thank you Mike for such a smooth process!

Joseph Hartman

a month ago

Brought my car to star glass for a rock hip repair. Michael greeted me at the door and repaired my chip. As I waited Eddie and Whitney offered me chips and a drink. It was a great experience and I recommend having all of your glass needs taken care of by these guys

Patricia Bruce

a month ago

Michalis at Star Glass helped me with a rock that hit my windshield. I called ahead, he gave me great advice and it turns out this was an old hit that has already been repaired. He took the time to have it checked out with no charge. I would recommend anyone who needs a repair or replacement to visit Star Glass.

Sam Prokop

2 months ago

I took in an RV window to replace the broken glass and the tech cut the new glass a tad too proud which made it impossible to fit inside the frame and I broke the pane trying to fit it in properly. I discussed the issue with the guys and after inspection they did find that it was cut a tad bit off and rectified it and made it right! Everyone in the office AND in the warehouse is really nice and the service is excellent. I will recommend them to anyone and will use them again for any new projects I have.

Kerri Donnelly

3 months ago

Star Glass installed 32 insulated units in my home. The communication from start to finish with Sam was stellar. The gentlemen who performed the install were the utmost in professionalism and efficiency. After reviewing many companies, Star by far had the most positive reviews and was the most competitive. Do not hesitate to use Star Glass!

STEVEN WEIMER

4 months ago

Star Glass installed a new windshield on my vehicle. I’m very pleased with the work and the friendly atmosphere. Thanks

Eugenie Dyer

4 months ago

I am sure that most businesses have a plan or model. The thing that makes Star Glass a standout is the personalized customer service. Friendly, accommodating and they get the job done in a professional manner. So happy I found them!

Travis Distefano

4 months ago

Have a chip repair on my windshield. Mike was very professional and clean service. Will answer any and all questions

Jan Goirdano

5 months ago

Great place, friendly service, very efficient