Mercer Glass Co Inc

Overview:
Mercer Glass Co Inc is a reputable glass repair service located in Greenville, NC. The company specializes in providing high-quality glass repair solutions for both residential and commercial clients, focusing on exceptional customer service.

Services Provided:
– Glass repair
– Custom glass measurements
– Plexiglass solutions
– Professional and efficient service

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (252) 752-5101
Website: http://www.mercerglass.com/

Customer Reviews and Sentiment:
Mercer Glass Co Inc has a rating of 4.1 stars based on 70 reviews.

Positive feedback emphasizes the company’s excellent customer service, professionalism, and efficient work quality. Customers particularly appreciate the company’s willingness to accommodate specific needs and the overall positive experience they provide.

Examples of positive reviews include:
“Awesome company. They went over and beyond to accommodate me and my needs.” – Angelia Mims
“Mercer Glass does excellent work !!!” – JW
“Great Company and easy to work with.” – Charlie Harvey

Conversely, there are a few negative experiences mentioned, primarily related to measurement inaccuracies and delayed replacements.

Examples of negative reviews include:
“It seems what they go by for thickness and what the actual thickness is differs.” – James Elliott
“Ordered glass… and still the wrong size glass was ordered.” – Chris Harrison

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, and efficient work.
Negative Sentiments: Measurement inaccuracies and delays in service.

Additional Ratings:
Google Reviews: 4.1 stars based on 70 reviews.
Total Lead Smart Rating: 7.5

Conclusion:
Mercer Glass Co Inc is a commendable choice for glass repair services in Greenville, NC, known for their good customer service and professionalism. However, potential customers should take note of the occasional measurement discrepancies and service delays that have emerged from some reviews.