Window World of Grand Island in Grand Island, Nebraska 68803

Window World of Grand Island

2604 W 2nd St Suite 1, Grand Island, NE 68803

3.8 (29 reviews)

Overview:
Window World of Grand Island is a window installation service located in Grand Island, Nebraska. Known for its comprehensive window solutions, the company offers services from initial consultations to completed installations.

Services Provided:
– Window installation
– Door installation
– In-home estimates
– Customer service

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (308) 384-7393
Website: www.windowworldgrandisland.com

Customer Reviews and Sentiment:
Window World of Grand Island has received a mixed bag of reviews across various platforms:

Google Reviews: 3.8 stars based on 29 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and competitive pricing. Customers enjoyed the attentiveness of staff and praised the efficiency of the installations.

Examples of positive reviews include:
“They answered right away. Scheduled the original meet and measure and they were very attentive.” – Billy Hart
“These guys get you taken care of! From the point of sale to install, this team handles everything, start to finish.” – Julia Thompson
“Brad came and did an in-home estimate today. He was professional, fast, and prices were very competitive.” – Shannon Bombeck

Negative feedback focuses on installation issues, particularly regarding door installations and instances of unprofessional behavior from certain installers.

Examples of negative reviews include:
“Window installation was done quickly and professionally… Did not understand how to install lock mechanism… I would not recommend Window World for door installation.” – John Beverly
“The installer decided it would be ok to bring his two rottweilers with him… installer didn’t caulk 2 of the windows on the inside and one is hard to open.” – Sarah S.

Review Summary:
Positive Sentiments: Responsive customer service, professionalism, efficient installation, competitive pricing.
Negative Sentiments: Installation issues, unprofessional behavior from some installers, inconsistency in service quality.

Additional Ratings:
Better Business Bureau (BBB): The business has a profile but is not accredited.
Total Lead Smart Rating: 6.5/10.

Conclusion:
Window World of Grand Island provides a variety of window installation services with a focus on customer care and competitive pricing. While many clients have had positive experiences, particularly with their windows, potential customers should consider the mixed reviews and address service expectations, particularly regarding door installations, before making a decision.

Member Since August 2024

Listing Id 238641

Contact Info

2604 W 2nd St Suite 1, Grand Island, NE 68803
(308) 384-7393
Lead Smart Rating :
6.5/10.0

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Listing location

2604 W 2nd St Suite 1, Grand Island, NE 68803

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Reviews

robert woracek

8 months ago

Don’t really know. The person I needed to talk to was out of the store

Billy Hart

a year ago

They answered right away. Scheduled the original meet and measure and they were very attentive.

Julia Thompson

a year ago

These guys get you taken care of! From the point of sale to install, this team handles everything, start to finish.

Russell McCoy

2 years ago

Delivered windows this morning. Real nice people in and out real quick.

Bob Thomas

2 years ago

People friendly and helpful. Still wouldn’t recommend these, they don’t insulate around the windows.

John Beverly

2 years ago

Window installation was done quickly and professionally Door installation crew was late Did not understand how to install lock mechanism Did not understand how to install screen door Left us with no way to lock the door and screen not working I would not recommend Window World for door installation if you want it to be a professional installation the same day they remove your old door Not what I expected….,

Shannon Bombeck

3 years ago

Brad came and did an in-home estimate today. He was professional, fast, and prices were very competitive.

Sarah S.

3 years ago

First of all i will say that i have used window world in the past and had a great experience. This time around it was not. The installer decided it would be ok to bring his two rottweilers with him and tether them to his trailer. We live on a farm and have livestock and pets. We had to keep our own animals locked up all day for their own safety. He was very rude when we told him not to bring them back and the next day wouldnt even talk to me. I also smelled marijuana on him. The windows are fine and are themselves a good quality however the installer didnt caulk 2 of the windows on the inside and one is hard to open. For $4000 I was expecting this to be done a professional manner and for it to be complete. The owner was courteous on the phone but the sheer amount of disrespect from the installer was a disappointment and im not sure we will be using window world for future projects.

Jay Dee

3 years ago

Had the north side of the house done just before last winter. Had the rest of the house done just before fall. Staff did a great job laying down coverings, and with clean up after the job. Quick and effective. Honestly kinda fun to watch people replace windows when they’re good at it.

Amanda Duval

3 years ago

Called for a quote, the came out the same day and gave us a price that beat everyone else.