Factory Direct Windows

Overview:
Factory Direct Windows is a window installation service located in Fife, WA. The company specializes in providing window installation and has a long-standing presence in the area.

Services Provided:
– Window installation
– Customer service

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (253) 473-4731
Website: http://www.factorydirectwindows.net/

Customer Reviews and Sentiment:
Google Reviews: 3.3 stars based on 4 reviews.

Positive feedback highlights excellent customer service, with customers expressing satisfaction about their interactions.

Examples of positive reviews include:
“Havent had install yet but their customer service is excellent.” – Kelli Keeley
“I’m so happy with my new windows… This company was professional and courteous from start to finish.” – Marianne Baltazor

Negative sentiments raised concerns about availability and communication:
“Nobody is there. No idea what happened to them.” – Ami Parker
“Closed and doesn’t return calls.” – Michael Griffith

Review Summary:
Positive Sentiments: Excellent customer service, professional and courteous staff.
Negative Sentiments: Issues with availability and communication, difficulty in reaching the company.

Additional Ratings:
BirdEye: 3.3 stars based on 4 reviews. The sentiment reflects a mixed experience with customer service challenges.
Total Lead Smart Rating: 4.0

Conclusion:
Factory Direct Windows shows potential with strong customer service feedback, but serious concerns about availability and communication may deter potential customers. The company has positive reviews about their professionalism, yet the negative sentiments regarding their responsiveness should be considered when making a decision.