Asta Door Wholesale in Fayetteville-GA, Georgia 30214

Asta Door Wholesale

500 Marksmen Ct, Fayetteville, GA 30214

4 (28 reviews)

Overview:
Asta Door Wholesale is a garage door supplier located in Fayetteville, GA. The company specializes in providing a variety of garage doors and related products, catering primarily to contractors and homeowners in need of garage door solutions.

Services Provided:
– Garage door supply
– Parts and hardware supply
– Knowledgeable staff assistance

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (770) 716-3181
Website: http://www.astadoor.com/

Customer Reviews and Sentiment:
Asta Door Wholesale has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 28 reviews.

Positive feedback emphasizes the staff’s professionalism, product availability, and efficiency in service.

Examples of positive reviews include:
“This place had exactly the door I needed in stock and ready to go.” – Casey Hardegree
“Very knowledgeable! Very professional!” – Jack Brown
“Priced reasonably and parts are good quality. Friendly staff!” – C Coleman

Conversely, there is considerable negative sentiment regarding management and customer service:
“The worst place to get your products from.” – Rita Brooks
“Wow who manages this warehouse!!!!!!” – Nonottoday Youknowwho
“Horrible! Terry made the process as painful as he could.” – Clay Owen

Review Summary:
Positive Sentiments: Efficient service, knowledgeable staff, good product availability, reasonable pricing.
Negative Sentiments: Poor management, long wait times for product pick-up, inadequate customer service, issues with staff behavior.

Additional Ratings:
BirdEye: 4.0 stars based on 28 reviews, reflecting a similar trend of customer satisfaction with notable complaints.
Better Business Bureau (BBB): The business has a profile with a rating of NR (No Rating) and has received multiple complaints regarding service quality and management practices.
Total Lead Smart Rating: 5.5

Conclusion:
Asta Door Wholesale appears to offer a range of garage door products with some positive customer experiences regarding product availability and knowledgeable staff. However, potential customers should consider the recurring issues with management and customer service noted in various reviews before engaging with the business.

Member Since August 2024

Listing Id 237426

Contact Info

500 Marksmen Ct, Fayetteville, GA 30214
(770) 716-3181
Lead Smart Rating :
5.5/10.0

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500 Marksmen Ct, Fayetteville, GA 30214

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Reviews

Edward Muniz

a month ago

Warehouse supervisor was being nasty to contractors. All sudden you can’t clear your truck and dump in their dumpster when everyone else does it. To make space for more materials especially when we bring a lot of business. We rather take business somewhere else where they treat you with respect. I feel bad for the guys that work there under this conditions

Jeremiah Vincent

3 months ago

This is for their Cartersville location, apparently they took it off the map because it performed so badly. Worst run door supplier I’ve ever been to and it’s been consistently bad for more than 20 years.

Casey Hardegree

a year ago

This place had exactly the door I needed in stock and ready to go. I was loaded and back on the road in 15 minutes. New management has obviously made a difference. Thanks, Asta!

Maria Myhand

2 years ago

Bad experience !!! Look other places !!!

Clay Owen

2 years ago

Horrible! Terry made the process as painful as he could. If you like a salesman that doesn’t call you or text you back in a timely manner, then this is your company. Don’t expect a lot and you’ll still be let down.

Jack Brown

2 years ago

Very knowledgeable! Very professional!

Danny Carter

3 years ago

Not a bad experience at all. Went in payed the bill 15-20 minutes loaded up. Good job asta I really value my time and It looks like you guys do to.

C Coleman

3 years ago

Priced reasonably and parts are good quality. Friendly staff!

Rita Brooks

4 years ago

The worst place to get your products from. Is there a manager managing this wearhouse. You can find your self waiting 1-3 hours for products you ordered days in advance. And this is pre-paying and letting them know you are on your way for pickup. Wow!!!!!! Poor managing, poor customer service. Time is money

Nonottoday Youknowwho

4 years ago

Wow who manages this wearhouse!!!!!! The wait time in picking up a pre-oder product can range from 1-2 hours,and this includes you paying for the product ahead of a pickup time with you informing them you are coming. Wow what a waste in time and money for the distribution, the contractor and delay in service for the customer. Who is the Manager?????