The Tompkins Company in Evans-GA, Georgia 30809

The Tompkins Company

454 Columbia Industrial Blvd Suite 11, Evans, GA 30809

3 (21 reviews)

Overview:
The Tompkins Company, located in Evans, GA, specializes in window installation services. With over 40 years in business, they offer a variety of window solutions to cater to their clients’ needs.

Services Provided:
– Window installation
– Custom window solutions
– Sunroom installations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (706) 956-5159
Website: https://tompkinswindows.com/

Customer Reviews and Sentiment:
The Tompkins Company has received varied feedback across multiple platforms, holding a rating of 3.0 stars from 21 reviews.

Positive sentiment is mostly sparse but can be seen in comments such as:
“When I was in a bind and needed one window, these folks took care of me.” – Renovate CSRA

However, the majority of reviews convey dissatisfaction regarding service quality and follow-up:
“I had someone come out to take measurements to give me an estimate but I never heard back from them.” – Sandra Bailey
“Salesman canceled the first appointment… they lied about everything…” – Clyde McCaslin

Review Summary:
Positive Sentiments: Quick response for urgent needs.
Negative Sentiments: Poor customer service, lack of follow-up, missed appointments, and unsatisfactory work quality.

Additional Ratings:
BirdEye: 3.0 stars based on 21 reviews, indicating a notable divide in customer experiences.
Better Business Bureau (BBB): Not available.

Total Lead Smart Rating: 4.2

Conclusion:
The Tompkins Company presents a mixed bag for window installation services in Evans, GA. While they have a long history and responses to urgent needs, potential customers should stay cautious due to the significant number of negative reviews highlighting service quality and follow-up issues.

Member Since August 2024

Listing Id 237191

Contact Info

454 Columbia Industrial Blvd Suite 11, Evans, GA 30809
(706) 956-5159
Lead Smart Rating :
4.2/10.0

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Listing location

454 Columbia Industrial Blvd Suite 11, Evans, GA 30809

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Reviews

Joshua G. Brown

2 years ago

The two guys who came to our house were okay at best. Had to call Tompkins to make sure they took the windows back out and replaced all of our rotten wood. They did a very quick and sloppy job especially with the silicone 🤷🤦👍🏻😅 …

Sandra Bailey

2 years ago

I had someone come out to take measurements to give me an estimate but I never heard back from them.

Junie Kernodle

2 years ago

I didn’t like this place after I had placed the order and paid half of the windows. Wish I had canceled. When the windows got here the 2 men putting them in didn’t hardly speak to me. Even that goes to when he came to measure for them. They came in took the mini blinds down and just threw them in the floor. They were in such a hurry. Then they came I didn’t even know they were coming. So for me I don’t think I will ever use them again.

Renovate CSRA

3 years ago

When i was in a bind and needed one window, these folks took care of me.

Sue Seitz

3 years ago

Don’t use this company if you want follow up. They installed a beautiful sunroom of which I am well pleased. I have been trying to get the air conditioner installed in the sunroom. I have called numerous times, I have been told we’ll fit you in and I was told the installer would be here today. Guess what- no installation yet. I call and been told “you’re on the list for installation”. This has been for more than a month now. Surely this family owned 40 plus years in business can do better than this. I am waiting……

Lisa Cheek

3 years ago

I asked for them to come give an estimate and they weren’t capable of doing that.

Clyde McCaslin

4 years ago

Salesman cancel first appointmentwas forced to show for second because I promised I wouldn’t do business with him he lied about everything he said pastor talking to owners they said they would handle it so if you want smoke professional you need to contact another these people do not know how to tell the truth

Jean Maddux

4 years ago

Not a very good company to get windows from when they finally made it here to install the windows it took two days , which that parts was fine we did get 6 windows, but on the second day the installer was late could not make any plans because we had to wait on him A week later the caulking was messing up tried to call several times (3) and even went to the store and spoke with someone they guaranteed to send someone out to fix it but never sent anyone and we never heard back from them 😡

Krinklglas Corp

5 years ago

GREAT COMPANY TO DO BUSINESS WITH THANK YOU

Mike Swain

5 years ago

For the install great work. I hope you never need ny repair work. Have had multiple skipped and missed appointments with no call backs. This is not an insurance job. It is a cash repair. Multiple months of no responce, i have even asked for paet to be ordered and i will install.