Industrial Door Company of Chicago, Inc.

Ian Harten

3 months ago

One of their drivers parked in the bike lane and I almost got hit by another car trying to go around it. If that driver is typical of the people who work for this company, this is the rudest company in Chicago.

Pablo Espinosa

4 months ago

Avoid this company!! Our condo HOA had a horrible experience and were mistreated after being a customer who has spent thousands on maintenance and repairs with Industrial Door over the years. They are dishonest and uncommunicative (unless they are billing you for work you never authorized or even saw completed). If you are considering hiring Industrial Door take your business elsewhere.

Diana Archambault

4 months ago

Hopefully this review will save someone else the frustrations I’ve had with Industrial Door. My condo HOA has spent thousands with this company over the past few years for maintenance of our garage door. I called recently for a service. Sparing the details Industrial Door sent us an invoice 7 weeks after work was supposedly completed that no one in my condo can confirm actually happened. There was no communication from Industrial Door (we just assumed they never showed up) until 7 weeks after when they sent an invoice to my email saying they had the wrong email and was just getting around to sending the invoice. The company has the worst communication, but of course is quick to respond when they want payment. They also quoted us work for $5k that another company came out and made the repair for $350, but that unfortunately isn’t the worst part of our experience but does make me question the thousands we previously spent on maintenance with Industrial Door. Tldr – avoid this company and give your money to a company that has ethical practices.

Cynthia Heathcoe

5 months ago

Buyer BEWARE! If you want to pay someone $1,025 for “up to 5 hrs” to visit the site, stay 15 minutes and say, “Sorry, can’t repair it” and leave. Only later to come back with a quote for another $5,000 to do the work, then this is def the company to use. Even tried to say that $300 of the initial invoice was for the 1.5 hrs it took them to quote the repairs that needed to be done. (How do they charge that in advance of the technician coming out? Hmmmm). Be mindful of the “up to” on the quote. If they bill up to 5 hours and provide less than an hour onsite, too bad, you gotta pay for the full 5 hours. What a joke and a scam.

Alexx Escalona

a year ago

Good

CherryBomb737

a year ago

Matt is a great rep and gets super fair quotes to us fast. His crew members in the field have always been knowledgeable and kind. It’s hard to find great prices paired with amazing service in this field but IDC has got it covered.

Rafal ZMG

2 years ago

Great service and quick response. We at ZMGEAR appreciate the professionalism and quality of work done on our doors in building.

Katerina Griffin

2 years ago

They installed a door and gave my mom only one key, were supposed to give another one for property manager but they lost it 🥺, now we need to pay extra for another company about $120 who can change a lock, it is just so sad 😞. Definitely would not recommend this company. …

Sarkis Markarian

2 years ago

I would rate them a “0” or -5 but that’s not allowed. I feel like I have gotten scammed here. I called to check out the doors closer back in September. I haven’t received any service but received invoice. I checked over at the BBB and it seems like I share a lot of personal experience that others have had with industrial Doors Company. I will never ever recommend this company to anyone.

Yavor Goranov

2 years ago

Great service and very competitive pricing! Eduardo Carrillo ( Eddie ) was very knowledgeable and responsive to my requests! I would highly recommend him! I deal with a lot of companies but my experience with Industrial Door Co and Eddie in particular was one of my best! I would highly recommend him to anyone who needs fast quote and quick follow up! Thank you Eddie! Keep up the good work!