Clearview Windows

Overview:
Clearview Windows is a window supplier located in East Orange, NJ. The company specializes in providing a range of windows for residential projects, focusing on customer service and product quality.

Services Provided:
– Window installation
– Product sales
– Customer support

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (973) 395-9000
Website: https://clearviewwindows.my.canva.site/

Customer Reviews and Sentiment:
Clearview Windows has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 26 reviews.

Positive feedback highlights the company’s quality products, attentive customer service, and friendly staff. Customers have praised their overall satisfaction with the installation process and the quality of windows.

Examples of positive reviews include:
“Great customer service, great quality products.” – Desmond Morgan
“I have been very satisfied.” – Terrell Audain
“Friendly, prompt and efficient!” – Lorraine Bellaflores

However, there are significant complaints citing poor product quality and unsatisfactory customer service experiences. Issues related to delays, lack of replacements, and refund complications have also been mentioned.

Examples of negative reviews include:
“Bad quality windows and bad service.” – R. J.
“There customer service is horrible.” – Shari Raphael

Review Summary:
Positive Sentiments: Good customer service, quality products, thorough installations, friendly staff.
Negative Sentiments: Poor product quality, long wait times for orders, issues with refunds and replacements, and communication problems.

Additional Ratings:
BirdEye: 4.1 stars based on 26 reviews, reflecting evenly mixed customer satisfaction with some concerns.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints related to service quality and product issues over the last three years.

Total Lead Smart Rating: 5.3

Conclusion:
Clearview Windows appears to offer a mix of satisfactory service and product quality in East Orange, NJ. They demonstrate strengths in customer support and installation expertise, but potential customers should be cautious of the unresolved complaints and mixed feedback regarding product reliability and service issues.