Overview:
Hi-Tech Glass is a glass repair service located in Douglasville, GA. The company provides various glass repair services, including window glass replacement and custom glass cutting, and is known for its professionalism and attention to detail.
Services Provided:
– Window glass repair
– Custom glass cutting
– Auto glass replacement
– Professional installations
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (770) 997-7226
Customer Reviews and Sentiment:
Hi-Tech Glass has received a mix of reviews from customers:
Google Reviews: 4.2 stars based on 23 reviews.
Positive feedback often highlights the quality of workmanship and professionalism of the staff.
Examples of positive reviews include:
“Awesome…patty and the office staff are excellent.” – John Galloway
“Billy took his hand and pushed on the back window…My window was fixed at an excellent price.” – Rhonda Ayen
“Great local company that does excellent work with fair pricing.” – Lei Guo
On the other hand, some customers reported dissatisfaction with communication and pricing transparency:
Examples of negative reviews include:
“THIS COMPANY IS VERY UNPROFESSIONAL AND RUDE!” – Kris Johnson
“I called last week to get a quote and I was told $20 something odd dollars…so it goes from just over $20 to over $40.” – Brandon Shores
Review Summary:
Positive Sentiments: Professionalism, quality of work, fair pricing, knowledgeable staff.
Negative Sentiments: Communication issues, unclear pricing, and complaints regarding customer service.
Additional Ratings:
BirdEye: 4.2 stars based on 23 reviews, showing a similar customer experience with both positive acknowledgments and some complaints.
Total Lead Smart Rating: 6.3
Conclusion:
Hi-Tech Glass appears to be a competent choice for glass repair services in Douglasville, GA, particularly appreciated for its quality work and knowledgeable staff. However, potential customers should be aware of some mixed reviews regarding communication and pricing to avoid any unexpected issues.
Member Since August 2024
Listing Id 236449