Overview:
The Door Store & More, located in Denver, CO, specializes in providing a wide range of door solutions, including installation services. The company is known for its diverse selection of doors and aims to offer quality service in the door supply industry.
Services Provided:
– Door installation
– Door supply
– Custom door solutions
– Professional consultation
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.
Contact Information:
Phone: (303) 722-8404
Website: http://denverdoorstore.com/
Customer Reviews and Sentiment:
The Door Store & More has received a mixed reputation across various platforms, holding a rating of 3.6 stars based on 141 reviews.
Positive feedback appreciates the company’s door selections, installation quality, and some installers’ professionalism. Customers highlighted the efficiency and beauty of their installations.
Examples of positive reviews include:
“We had a fantastic experience with Phil from The Door Store. He installed a new door… with attention to detail.” – Kelly Piazza
“We love our new door!!! It’s gorgeous… they went above and beyond by installing out of their general service area.” – Autumn Parry
Conversely, negative sentiments express significant dissatisfaction regarding customer service and installation quality, with some reviews reflecting rude interactions and issues with pricing transparency.
An example of a negative review:
“Yikes! They presented well upfront but… they charged me hundreds of dollars of labor they never performed.” – Keenan Fitzpatrick
Review Summary:
Positive Sentiments: Variety of door options, quality installations, efficient service, and attentive customer care from specific installers.
Negative Sentiments: Poor customer service experiences, issues with communication, high costs without transparency, and dissatisfaction with installation quality.
Additional Ratings:
BirdEye: 3.6 stars based on 141 reviews, indicating mixed experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service quality and communication.
Total Lead Smart Rating: 6.3
Conclusion:
The Door Store & More in Denver, CO, offers a wide variety of doors and installation services, but customer experiences vary significantly. While many customers praise their selection and some staff’s professionalism, issues with service quality and communication have been noted. Potential clients should weigh the mixed feedback carefully when considering this company for their door needs.
Member Since August 2024
Listing Id 236254