Don’s A-1 Glass in Damascus-OR, Oregon 97089

Don’s A-1 Glass

18728 SE Cheldelin Rd, Damascus, OR 97089

4 (12 reviews)

Overview:
Don’s A-1 Glass is a glass repair service located in Damascus, Oregon. The company specializes in a variety of glass installation and replacement services, catering primarily to commercial and residential clients.

Services Provided:
– Glass replacement
– Storefront glass installation
– Residential window repair
– Custom glass needs

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (503) 771-5217
Website: http://www.donsa1glass.com/

Customer Reviews and Sentiment:
Don’s A-1 Glass has an overall rating of 4.0 stars based on 12 reviews.

Positive feedback highlights the company’s friendly and communicative staff, punctuality, and quality of work. Customers have praised their ability to exceed expectations, especially in complex glass installation jobs.

Examples of positive reviews include:
“Peggy and installers were all amazing. They are friendly, communicative, and punctual.” – Steven Lee
“Very good people! Very good service!” – Tom Bebb
“Total stand up guys!” – Gary Kercheck

However, there was notable negative feedback regarding customer experience tied to a single incident involving a reckless driver associated with the company, which has raised safety concerns for some customers.

Negative sentiment:
“Driver has no regard for public safety.” – Sebastian Zermeno

Review Summary:
Positive Sentiments: Friendly and professional staff, good communication, punctual service, high-quality work, and accommodating.
Negative Sentiments: Safety concerns related to driver behavior.

Additional Ratings:
BirdEye: 4.0 stars based on 12 reviews, indicating a mix of positive and negative experiences.
Total Lead Smart Rating: 6.5

Conclusion:
Don’s A-1 Glass appears to be a reliable option for glass repair services in Damascus, OR, well-regarded for their quality of work and excellent customer service. However, potential clients should be aware of the negative incident reported and consider it when making their decision.

Member Since August 2024

Listing Id 235820

Contact Info

18728 SE Cheldelin Rd, Damascus, OR 97089
(503) 771-5217
Lead Smart Rating :
6.5/10.0

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Listing location

18728 SE Cheldelin Rd, Damascus, OR 97089

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Reviews

Sebastian Zermeno

a year ago

081-CPY Driver has no regard for public saftey. I’m am doing 37 in a 35 and they sped up and began tailgating me and road raging, I have my child in my vehicle. If you need glass replaced I recommend Benson glass not these guys.

Steven Lee

2 years ago

I’ve used Don’s A1 a couple of different times for replacing both a storefront and a larger pane of glass. Peggy and installers were all amazing. They are friendly, communicative and punctual. The materials came in faster than expected and upon final completion of the job they far exceeded my expectations. I will definitely work with this company again in the future.

Amandaskye111

3 years ago

They are always accomidating

Gary Kercheck

5 years ago

Total stand up guys! I own a residential condo in NW Portland that suffered extensive window damage due to vandalism. This was a very difficult job due to the size and position of the windows. They came through for me. Even when one of the large bay windows suffered a stress crack due to a defect in the glass (not their fault), they replaced it for free six months later. Very professional, would use them again.

tom bebb

6 years ago

Very good people! Very good service!

TC Holmes (TangoCharliePDX)

8 years ago

Nice folks. This is a contractor and large commercial glass installer, NOT an automotive glass repair business. Contact directly for bids, don’t try to show up at the office, you won’t find it without help.