Pella Windows and Doors of Dallas in Dallas-TX, Texas 75207

Pella Windows and Doors of Dallas

135 Payne St, Dallas, TX 75207

4.5 (21 reviews)

Overview:
Pella Windows and Doors of Dallas is a window supplier located in Dallas, Texas. The company specializes in providing high-quality windows and doors, focusing on energy efficiency and customer satisfaction.

Services Provided:
– Window installation
– Door installation
– Energy-efficient windows
– Custom window solutions
– Courteous and professional service

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (214) 295-7989
Website: https://pellaofdfw.com/

Customer Reviews and Sentiment:
Pella Windows and Doors of Dallas boasts a solid rating with 4.5 stars based on 21 reviews.

Positive feedback highlights their professionalism, timely installation, quality of work, and excellent customer service. Customers appreciate the company’s reliability and the clean conditions after installation.

Examples of positive reviews include:
“Everyone was extremely professional and courteous… I couldn’t be happier about the final product.” – Josh Jones
“It was refreshing to have a company conduct business as they said they would… Great job!!!” – Shale Loucks
“Pella did an excellent job. They were prompt and left my home free of any installation materials.” – Sheila Wright

However, some concerns have been raised about a lengthy installation time and issues with compensation for damages.

Examples of negative reviews include:
“I recently bought windows… took five months to get them installed and then didn’t get the windows I wanted.” – Thomas Bennis
“The contractors… trampled the flowerbed… promised compensation I have YET to receive!” – Allan Herpin

Review Summary:
Positive Sentiments: Professionalism, timely service, quality workmanship, energy efficiency, and thorough cleanup.
Negative Sentiments: Long installation times, communication issues, and unresolved compensation claims.

Additional Ratings:
BirdEye: 4.5 stars based on 21 reviews, showing a strong trend of customer satisfaction despite some drawbacks.
Total Lead Smart Rating: 7.2

Conclusion:
Pella Windows and Doors of Dallas is recognized for their quality products and customer-centered approach to window and door installation. While most reviews are positive, highlighting professionalism and reliability, potential clients should be mindful of some lingering issues regarding communication and compensation in case of damages.

Member Since August 2024

Listing Id 235776

Contact Info

135 Payne St, Dallas, TX 75207
(214) 295-7989
Lead Smart Rating :
7.2/10.0

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Listing location

135 Payne St, Dallas, TX 75207

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Reviews

Josh Jones

a month ago

Everyone was extremely professional and courteous. I even had a financial situation come up after signing the contract and they were willing to work with me. Most importantly, I couldn’t be happier about the final product. They were installed on the date promised and the installers left absolutely no mess behind.

Shale Loucks

a month ago

It was refreshing to have a company conduct business as they said they would do. So many times a sales person just trying to get the sale will almost say anything to get your business. This time pella windows actually came trough. They arrived on time the work was completed in a workmanship and timely manner. The install team was generally concerned and courteous at all times it was a pleasure to have them work on my residence. Great job!!!

Allan Herpin

a month ago

The contractors were on time and did a really good job installing the windows. They did a pretty decent job of cleaning up after themselves. However, they really trampled the flowerbed more than normally expected to the point that management promised compensensation I have YET to receive!!

Richard Hohnholt

2 months ago

Pella did a great job on our front and rear patio doors. The doors are so much more energy efficient than what we had before. No more drafts! They also look great! Installers did a fantastic job.

Thomas Bennis

3 months ago

I recently bought windows from this company took five months to get them installed and then didn’t get the windows I wanted do to salesman error.

Sheila Wright

3 months ago

Pella did an excellent job. They were prompt and left my home free of any installation materials.

Anne Mcandrew

3 months ago

Awesome job, well done.

Nick Zuckerbrow

3 months ago

We use Pella doors and windows on our homes and had opportunity to tour their factory in Pella, Iowa and see why their product is a classic fixture when comes to residential construction. Highly recommended them for your homes too.

Brad Wilson

3 months ago

The installers were AWESOME! Getting information from Pella while doing the opening with the header was not smooth and we literally had to guess because Pella could not give enough details.

Ray Shaw

3 months ago

Last year I had all my windows replaced by Pelal. Recently Pella replaced my French doors and another door. I could not be happier with the results!