Glass Service Of Cumberland in Cumberland, Maryland 21502

Glass Service Of Cumberland

813 Lafayette Ave, Cumberland, MD 21502

4.6 (36 reviews)

Overview:
Glass Service Of Cumberland is a window installation service located in Cumberland, MD. The company specializes in various glass services including window replacements and custom door installations, focusing on quality craftsmanship and customer satisfaction.

Services Provided:
– Window installation and replacement
– Custom glasswork
– Door installations
– Knowledgeable consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (301) 724-3434
Website: http://www.glassservicecumberland.com/

Customer Reviews and Sentiment:
Glass Service Of Cumberland has a strong overall rating of 4.6 stars based on 36 reviews.

Positive feedback emphasizes the company’s professionalism, quality of work, and competitive pricing. Customers have praised the results of their window replacements and the helpfulness of the staff.

Examples of positive reviews include:
“They did an excellent job replacing most of our windows. They are beautiful and efficient.” – Patty Nelson
“Very professional and fast service.” – Ancient Guardians Farm
“Their prices are competitive, and products are very good.” – Jack Nelson

However, there have been some negative sentiments expressed, primarily regarding outdated service information and issues with product durability.

Examples of negative reviews include:
“They don’t do vehicles anymore. Update your services please! You wasted our time.” – Robin Hudspeth
“First time I came here they told me I needed tempered glass… it shattered.” – Timothy Kimble

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, competitive pricing, and excellent customer service.
Negative Sentiments: Outdated service offerings and product reliability issues.

Additional Ratings:
BirdEye: 4.6 stars based on 36 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 7.8

Conclusion:
Glass Service Of Cumberland appears to be a reliable choice for window installation and glass services in Cumberland, MD. The company is noted for its professional craftsmanship and customer-centric approach. However, potential clients should be aware of the concerns regarding outdated service information and specific product issues before making a decision.

Member Since August 2024

Listing Id 235694

Contact Info

813 Lafayette Ave, Cumberland, MD 21502
(301) 724-3434
Lead Smart Rating :
7.8/10.0

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Listing location

813 Lafayette Ave, Cumberland, MD 21502

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Reviews

Robin Hudspeth

2 months ago

They don’t do vehicles anymore. Update your services please! You wasted our time.

Jeff Gingerich

5 months ago

They are very knowledgeable on what they sell

Patty Nelson

7 months ago

Glass Service did an excellent job replacing most of our windows. They are beautiful and efficient. Also, they were an excellent price. Not cheap, but worth every penny.

Ancient Guardians Farm

8 months ago

Very professional and fast service. I used them for Showcase glass.

Jack Nelson

10 months ago

Everyone at GSC has been incredibly helpful. From the receptionist to Rich & Jeff and the owner, Dale. Their prices are competitive, and products are very good.

TERRENCE MCKENZIE

10 months ago

Excellent

Paulette Johnson

a year ago

They do an excellent job !!

Jennifer Shifflett

a year ago

Very friendly and professional. The gentleman explained how and why he was cutting my piece of glass. It only took a few days too. I was very happy with the job they did for me. I will definitely go back again….

Joel Keralis

a year ago

Our 80-year-old front door was long overdue for an upgrade. These guys came out to measure for a custom door (non-standard sizing), ordered exactly what we wanted, and installed it perfectly. This is on a 100-year old cabin, so it wasn’t a routine replacement, but they did impeccable work and put in the effort needed to ensure a proper fit and hanging of the door. Works perfectly. Because it was a custom job it took about three months for all the parts to come in, but 100% worth the wait. We hope to be repeat customers.

Timothy Kimble

2 years ago

First time I came here they told me I needed tempered glass for my fire place it lasted maybe a year before it shattered then spoke with a guy on the phone said he had different glass that wouldn’t break from the heat then after not even a week from having it ofcourse it broke so glad they talked me into spending almost 600 dollars for something that didn’t last a week compared to under a hundred which woulda lasted close to a year