Venture Window LLC in Cranston, Rhode Island 2920

Venture Window LLC

33 Freeway Dr, Cranston, RI 02920

4.4 (94 reviews)

Overview:
Venture Window LLC is a window installation service located in Cranston, RI. The company specializes in the installation of high-quality windows and has established a reputation for its attention to detail and customer service.

Services Provided:
– Window installation
– Customer service and support
– Consultation for window choices

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (401) 273-3600
Website: https://venturewindow.com/

Customer Reviews and Sentiment:
Venture Window LLC has a commendable average rating of 4.4 stars based on 94 reviews.

Positive feedback emphasizes the professionalism, meticulous workmanship, and good customer service provided by the installation team. Many customers appreciated the knowledge and efficiency of the staff.

Examples of positive reviews include:
“Steven and Hugo were amazing…excellent professional.” – denise gallagher
“From Roger the salesman to the installers George and Aham, everything was top notch.” – Angelo
“Super customer service and experienced long term employees! Quality product.” – Agnes LaGreca

However, several customers reported significant issues with product quality, installation, and customer service, leading to dissatisfaction.

Negative sentiments focus on problems such as persistent moisture in windows, poor service, and unreliable support.

Examples of negative reviews include:
“Constant issues with windows, no support.” – Nicholas Cardello
“We woke up our brand new windows were covered in moisture.” – Meghan Miceli

Review Summary:
Positive Sentiments: Professionalism, attention to detail, knowledgeable staff, excellent customer service, efficient installation.
Negative Sentiments: Issues with window quality, moisture problems, lack of support, and poor communication.

Additional Ratings:
Total Lead Smart Rating: 6.8/10
This rating reflects the overall customer satisfaction, quality of services, alongside the presence of mixed reviews and notable complaints regarding product issues.

Conclusion:
Venture Window LLC demonstrates a blend of positive customer experiences and some significant quality concerns. While many clients have praised the service for its professionalism and attention to detail, potential customers should carefully consider the reported issues with product quality and customer support before making a decision.

Member Since August 2024

Listing Id 235596

Contact Info

33 Freeway Dr, Cranston, RI 02920
(401) 273-3600
Lead Smart Rating :
6.8/10.0

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Listing location

33 Freeway Dr, Cranston, RI 02920

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Reviews

Bud McCann

2 months ago

I am a vendor of Venture Window. But I wanted to provide some feedback on my dealings with Bruce and his team. Their attention to detail to ensure what we provide them is correct is impeccable. And I am confident this transcends to the product and service they provide their customers too.

Mary-Beth Smith

2 months ago

Very bad decision on the part of our condo board to go with this company. Lots of issues, water damage, seals breaking ,plastic parts breaking off…..need I go on.

Meghan Miceli

5 months ago

We had Venture windows installed in our house summer of 2022 so this is our second winter with these windows. The salesman/owner of Venture came over to our house and said we needed new windows because there was some moisture on our previous windows. We spent all of our savings replacing the windows in our house. Winter of 2022 came and every morning we woke up our brand new windows were covered in moisture. We called the owner back to look at the windows and he said the moisture is due to our house being humid. Again, he sold us these windows because he said there should not be any moisture on our windows and if we buy his windows we won’t have that. The moisture on our old windows doesn’t even compare to the amount of moisture on our new windows. This is our second winter with these windows and again just all moisture on them. There is now black mold growing inside of the windows and we have no way of cleaning them. We are two young, hardworking people with small children that spent our savings on these windows which now have black mold in them. The whole situation is very unfortunate.

denise gallagher

8 months ago

Steven and Hugo were amazing. They arrived on time, were meticulous in making sure everything was perfect, and excellent professional.

Nicholas Cardello

9 months ago

POOR SERVICE AND LOW QUALITY. Will never use this company again. Constant issues with windows, no support. Beyond that the windows are low quality and they are not aware of the codes for commercial builds. The leadership there was terrible surprised they are still in business. One window wont even open properly.

Kathleen Gainor

10 months ago

Courteous. Competent. The gentlemen pointed out various factors relative to thr type of basement windows that would best apply. Useful, helpful and thoughtful.

Angelo

a year ago

From Roger the salesman to the installers George and Aham, everything was top notch. They were very knowledgeable, clean and thoughtful. Thank you

Agnes LaGreca

a year ago

Excellent experience from start to finish. John Mills very efficient and nice to deal with. The Installation team showed the years of experience in every detail of the installation. Fast and efficient. We have used the Venture Team in the past (1980’S) for windows in a rental. When we decided this year to replace the windows in our house (15) we didn’t hesitate to hire this Co. for the job. Super customer service and experienced long term employees! Quality product. Love The Windows!

joseph behm

a year ago

Repeat customer. Very professional, fair prices, they do a great job and clean up unlike other companies I have used.

Leesa Thomas

a year ago

Bought several windows and they installed them back in late nov. 2022 They did great. Had a crack out of no where on my bay window. They replaced that in no time. Very nice folks I recommend this company for windows