Champion Replacement Windows of Columbia

Overview:
Champion Replacement Windows of Columbia is a reputable window installation service located in Columbia, SC. With a focus on high-quality products and customer satisfaction, they offer services related to window installations, sunrooms, and other home improvement solutions.

Services Provided:
– Window installation
– Sunroom installations
– Product consultation
– Customer service support

Hours of Operation (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (803) 667-4173
Website: https://www.championwindow.com/Columbia/?utm_source=google&utm_medium=organic&utm_campaign=gmb_columbia_localpage

Customer Reviews and Sentiment:
Champion Replacement Windows of Columbia has received a largely positive reception, holding a rating of 4.7 stars based on 1,034 reviews.

Positive sentiments highlight their knowledgeable and professional staff, with specific commendations for representatives like Courtney, Tonya, and Erik who provided excellent customer service, detailed information, and expertise in product offerings.

Examples of positive reviews include:
“Thank you very much Tonya Roberts for making our experience choosing windows so easy!” – Doris Bodie
“Outstanding customer service great knowledge of the company’s products.” – Tammie Hart
“Very pleased with the hard work done and the professional manner given.” – Edward John

However, some customers expressed dissatisfaction regarding transparency and product quality.

Negative sentiments include issues with itemized pricing and product quality, with one reviewer mentioning a lack of detailed explanation concerning a large expenditure on window installations.

Examples of negative reviews include:
“I will not trust anyone with that kind of money… stay away from this company.” – Vera Mitchell
“Not at all happy with the overall product… lacks attention to details.” – Daphne Freeman

Review Summary:
Positive Sentiments: Knowledgeable staff, excellent customer service, professionalism, and good product quality.
Negative Sentiments: Lack of pricing transparency, unresolved product quality concerns, and delayed services.

Additional Ratings:
BirdEye: 4.7 stars based on 1,034 reviews, indicating a strong trend of customer satisfaction.
Better Business Bureau (BBB): Not accredited, rating of NR (No Rating) with complaints not solely related to service quality.

Total Lead Smart Rating: 8.5

Conclusion:
Champion Replacement Windows of Columbia appears to be a solid choice for window installation services in Columbia, SC, particularly praised for their knowledgeable and professional staff. Nonetheless, potential customers should consider some concerns regarding transparency and product quality before making a decision.