Newtec Windows & Doors in Chicago, Illinois 60632

Newtec Windows & Doors

3159 W 36th St, Chicago, IL 60632

3.8 (58 reviews)

Overview:
Newtec Windows & Doors is a window supplier located in Chicago, IL. The business specializes in providing a range of windows and offers services related to window sales and installation.

Services Provided:
– Window supply
– Customer service
– Installation of custom windows

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (773) 869-9888
Website: http://www.newtecwindow.com/

Customer Reviews and Sentiment:
Newtec Windows & Doors has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 58 reviews.

Positive feedback highlights the company’s fair pricing, great customer service, and good quality products.

Examples of positive reviews include:
“Great service and fair prices.” – Jeff Testa
“Very reasonable prices and very professional windows with very good quality.” – Richie 0023
“Great customer service and affordable pricing.” – J C

However, complaints are notable, with customers citing poor service, warranty issues, and problems with product quality.

Negative sentiments are illustrated by:
“I get to the location… and the employee that gets the windows is rude.” – Javier De Santiago
“This place has extremely terrible customer services and a terrible structure.” – King “KingNg” Ng
“Some of the windows were crooked… refused to talk to me even though I paid for the windows.” – Vincent Mazzaferro

Review Summary:
Positive Sentiments: Fair pricing, great customer service, and quality products.
Negative Sentiments: Poor customer service, warranty disputes, and significant quality control issues.

Additional Ratings:
BirdEye: 3.8 stars based on 58 reviews, indicating similar trends of customer satisfaction and dissatisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 5.4

Conclusion:
Newtec Windows & Doors shows potential with fair pricing and some positive customer experiences. However, significant complaints regarding service and product quality raise concerns that potential customers should consider before proceeding.

Member Since August 2024

Listing Id 234603

Contact Info

3159 W 36th St, Chicago, IL 60632
(773) 869-9888
Lead Smart Rating :
5.4/10.0

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3159 W 36th St, Chicago, IL 60632

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Reviews

JR 2000

11 months ago

HORRIBLE SERVICE! We walked in this place and there were 4 ladies sitting and not one of them greeted us for a welcome. We asked for assistance for a certain size window and it seemed like that ladies didn’t care much in helping us. There was a lot of “we don’t do that, we don’t do that size”. She seemed unwilling to help. We will take our business elsewhere!

Leobardo Mares

a year ago

I bought 13 windows in total, 3 windows came out bad from the manufacturer; sad how they didn’t want to value their warranty.

Jeff Testa

a year ago

Great service and fair prices. I trust them with all my window business.

Richie 0023

a year ago

Very reasonable prices and very professional windows with very good quality

J C

a year ago

Great customer service and affordable pricing.

Javier De Santiago

a year ago

I called to find out if my window was done and they told me that it was and that I could pick up. I get to the location and pay for the remaining balance. And I go to the dock to pick up my window and the employee that gets the windows is rude and then tells me that the window is not ready due to a crack so I have to wait an hour. And when I asked for to speak to the manager the manager ignores me. I do not recommend this place

King “KingNg” Ng

2 years ago

This place has extremely terrible customer services and a terrible structure. When you make any purchase from Newtec, they will offshore it to another chinese company/saleperson, mainly Isa Gao, whom is also involve within another company (Gp Services Of Glass LLC). Newtec will not honor any warranty displayed on their website because they offload it to the other company/salesperson. Newtec is a front selling cheap windows by the bulk but they are not experts or professionals in the window industry. They do hire illegal workers claiming to be technicians but they actually do not have any status to be working. My advice is to spend a little more and hire real professionals and stay away from Newtec Windows. I had 2 other window companies came out and review what the estimate to fix these terrible windows and now i have to spend more money to have them replaced.

Tereso Robles

2 years ago

The lady and Chinese man is horrible carácter don’t like

Vincent Mazzaferro

2 years ago

BUYER BEWARE. Ordered 16 windows for my property. Some of the windows were crooked. No I’m not talking about the window opening, I’m talking about the window shashes. They were 1/8 of an inch longer on one side than the other. YES THE SHASES WERE NOT SQUARE. See photos attached. They refused to talk to me even though I paid for the windows. When the installer called, the owner tried to convince him to discredit me. When he told them we already measured the windows, the owner told the installer to never let the customer measure the windows. Wow.

MENGTIAN XING

3 years ago

Very profession workers！The customized windows are of good quality