Cottage Grove Glass Window Repair

Overview:
Cottage Grove Glass Window Repair is a glass repair service located in Chicago, IL, known for its prompt and professional service. The company, operated by Tony, has gained a strong reputation for its customer service and quick response to emergency repair needs.

Services Provided:
– Window repair
– Emergency glass repair
– Same-day service

Hours of Operation:
Available on call for emergencies, specific hours not listed.

Contact Information:
Phone: (773) 224-1550

Customer Reviews and Sentiment:
Cottage Grove Glass Window Repair has received generally positive reviews, with an impressive rating of 4.6 stars based on 57 reviews.

Positive feedback emphasizes Tony’s professionalism, promptness, and high-quality service. Customers have frequently praised his ability to handle repair requests urgently and his friendly demeanor.

Examples of positive reviews include:
“Tony was absolutely AMAZING! … You can’t beat the price and the work. I totally recommend…” – sharsheen gist
“He fixed my window with the urgency that I expected and was very polite.” – Nicholas Taylor
“Tony was great and fast great customer service.” – Patience Mays

One complaint highlighted issues with a delayed second order, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Professional service, quick response, excellent customer service, reasonable pricing.
Negative Sentiments: Delays in service for repeat orders, communication issues about order status.

Additional Ratings:
Google Reviews: 4.6 stars based on 57 reviews, indicating strong customer satisfaction overall, despite the occasional issue.
Total Lead Smart Rating: 8.3

Conclusion:
Cottage Grove Glass Window Repair appears to be a reliable choice for glass repair services in Chicago, IL, recognized for its swift service and professionalism. However, potential customers should be mindful of the complaint regarding order delays when considering their services.