JJ’s Window Service in Carrollton-TX, Texas 75006

JJ’s Window Service

3235 Skylane Dr # 115, Carrollton, TX 75006

4 (53 reviews)

Overview:
JJ’s Window Service is a reputable window supplier located in Carrollton, TX. The company has established a strong presence in the community, offering high-quality window installation and repair services to both residential and rental properties.

Services Provided:
– Window installation
– Window repair
– Affordable pricing
– Exceptional customer service
– Quick turnaround for repairs

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (972) 479-1302
Website: http://www.jjswindowservice.com/

Customer Reviews and Sentiment:
JJ’s Window Service has received a mixed range of reviews, totaling 53 across platforms with a rating of 4.0 stars.

Positive feedback emphasizes the company’s affordability, reliability, and quality of work. Customers have remarked on the excellent customer service and the swift response times for repairs.

Examples of positive reviews include:
“JJ Window Services are top notch… delivered excellent customer service and were very friendly and knowledgeable.” – Anjelica Shaye
“Great company! Affordable and good work!” – Missy Texas

However, there are notable complaints regarding poor communication and customer service experiences.

Examples of negative reviews include:
“I had their service person… they never get the parts.” – Jennifer Zhang
“This company has changed to the negative over the years… rudeness.” – Fifteen Folded Voices

Review Summary:
Positive Sentiments: Affordable prices, great customer service, reliable and speedy service, excellent work quality.
Negative Sentiments: Issues with communication, instances of perceived rudeness, and delays in service.

Additional Ratings:
BirdEye: 4.0 stars based on 53 reviews.
Total Lead Smart Rating: 7.2

Conclusion:
JJ’s Window Service offers a solid option for window installation and repair in Carrollton, TX, known for its affordability and quick service. However, prospective customers should be mindful of some mixed reviews and past communication issues before proceeding with their services.

Member Since August 2024

Listing Id 234002

Contact Info

3235 Skylane Dr # 115, Carrollton, TX 75006
(972) 479-1302
Lead Smart Rating :
7.2/10.0

Get A Quote Claim

Listing location

3235 Skylane Dr # 115, Carrollton, TX 75006

Get Direction

Reviews

Mary Allen

3 weeks ago

We’ve used JJs for many years for our rental properties, they do a great job and our reasonably priced.

Anjelica Shaye

7 months ago

JJ Window Services are top notch. They had the MOST affordable prices, were exceptionally honest, speedy, highly reliable and did an outstanding job on installation. From the first quote call to the estimate/installation, they delivered excellent customer service and were very friendly and knowledgeable. I can’t speak highly enough about this company and crew. Their work is excellent and they were 100 percent dependable. I bid out multiple quotes and I’m so thankful I went with them (which was informed by other amazing reviews and pricing). Thank you JJ Window Services!

Eric Murer

10 months ago

I can’t say enough about JJ Windows. I have my whole house done, when a panel breaks or goes bad, they got great service, replaced within a week or so. Jesse is awesome, great warranty, great service and top notch on costumer service. I see some 1 star reviews, must be a misunderstanding cause these guys are great. 12 years of having them being our nr 1 window people. We will continue and recommend them for future projects.

kyle branch

11 months ago

Jessie came out and gave me a good quote. His team then spent 2 days putting windows in. They look great and my house is a lot cooler. Great job Jessie and Team.

Fifteen Folded Voices

11 months ago

This company has changed to the negative over the years. Rude, intolerant and impatient. I just won’t tolerate rudeness. I have stopped doing all business with JJ’s Window Service.

Samael Torres Dorantes

a year ago

Perfect service

KC Fox

a year ago

Had an appointment to get a quote. Rep had to cancel which totally understand but they didn’t tell us they were cancelling. We only found out after calling multiple times after waiting an hour.

Jennifer Zhang

a year ago

I had their service person came to my house to repair some windows two months ago. The service person said they need order some parts to repair some window. I already wait two months and they never get the parts. I called multiples times, they just said they sent the order to manufacturer, they didn’t get any response from the manufacturer. Does anyone has this kind of experience?

Tim Burnett

2 years ago

I thought I had numerous panes of window glass that needed to be replaced, JJ assured me that because the muttons would match that was not the case. I only needed 2 that were “popped”. They came out and replaced the two windows and all of my screens in a timely and professional manner. Everything matched as promised including the low E color. A fair price for a fair service, I will use them again for sure.

Missy Texas

2 years ago

Great company! Affordable and good work! Had several window seals and replaced an entire house of screens. Excellent work. I recommend them to everyone.