FEDERAL GLASS AND WINDOWS NYC

Overview:
FEDERAL GLASS AND WINDOWS NYC is a glass repair service located in the Bronx, NY. The company specializes in providing prompt and professional glass repair services to residential and commercial clients, with a reputation for efficiency and quality workmanship.

Services Provided:
– Glass repair
– Window repair
– Door glass replacement
– Commercial glass services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (718) 893-7533
Website: https://federalglass.org/

Customer Reviews and Sentiment:
FEDERAL GLASS AND WINDOWS NYC has garnered positive feedback from customers with an overall rating of 4.3 stars based on 12 reviews.

Positive feedback highlights the company’s professionalism, quick service, and quality of work. Customers have noted the expertise of the staff and their thorough cleanup after the job.

Examples of positive reviews include:
“Jose was very kind & professional… Will definitely hire them again!” – Daniela O
“Thanks Chris you were a great help, great job.” – SLC Simon
“Amazing quality work and great staff.” – Dirty Comment

However, some customers reported negative experiences, including issues with unprofessional service and delayed quotes.

An example of a negative review includes:
“Very unprofessional. They send workers that not experience with windows.” – Celia Perez

Review Summary:
Positive Sentiments: Professionalism, quick response, high-quality work, thorough cleanup.
Negative Sentiments: Unprofessional service, delayed quotes, lack of experienced workers.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, confirming consistent customer satisfaction with some complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There are two complaints in the last three years regarding service experience and delayed quotes.

Total Lead Smart Rating: 7.5

Conclusion:
FEDERAL GLASS AND WINDOWS NYC is a reliable option for glass repair services in the Bronx, NY. They are praised for their professionalism and quick turnaround times. However, potential clients should be aware of some negative feedback regarding unprofessionalism and quote delays before making a decision.