Rose & Sons Glass

Overview:
Rose & Sons Glass is a window installation service located in Brentwood, CA. With a focus on delivering high-quality products and customer service, the company offers a range of glass installation and repair services, catering to both residential and commercial needs.

Services Provided:
– Window installation
– Glass cutting and repair
– Shower glass door installation
– Custom glass solutions

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (925) 634-5609
Website: https://www.roseandsonsglass3g.com/

Customer Reviews and Sentiment:
Rose & Sons Glass has generally positive feedback with a rating of 4.4 stars based on 36 reviews across various platforms.

Positive comments emphasize the company’s knowledgeable staff, responsiveness, and courteous service, with many customers highlighting the professionalism and helpfulness experienced during their interactions.

Examples of positive reviews include:
“These folks are the nicest, most knowledgeable, and helpful local business you’ll find.” – Jeremy Neisser
“Very respectful people… did an excellent job.” – Mayra
“Great company, very responsive and cooperative.” – Gino Baranov

There are notable negative sentiments, particularly regarding communication and professionalism issues. Some customers reported difficulties with follow-up and project completion.

Examples of negative reviews include:
“Terrible communication leading up to the job.” – Justin Herold
“0 stars for lack of follow through/professionalism.” – DOROTHY ROSENBAUM

Review Summary:
Positive Sentiments: Knowledgeable staff, excellent customer service, responsive, and quality workmanship.
Negative Sentiments: Communication issues, unprofessionalism, and lack of follow-through on estimates.

Additional Ratings:
BirdEye: 4.4 stars based on 36 reviews, reflecting a strong overall customer satisfaction but some isolated complaints.
Better Business Bureau (BBB): The business is not accredited and has a profile with no complaints listed.

Total Lead Smart Rating: 7.0

Conclusion:
Rose & Sons Glass stands out as a solid option for window installation services in Brentwood, CA, praised for its knowledgeable staff and customer care. However, potential clients should be aware of some communication challenges noted in reviews, suggesting the need for improved follow-through on projects.