Pella Window and Door Showroom of Birmingham, AL in Birmingham, Alabama 35209

Pella Window and Door Showroom of Birmingham, AL

101 Distribution Dr, Birmingham, AL 35209

3.9 (114 reviews)

Overview:
Pella Window and Door Showroom, located in Birmingham, AL, specializes in window and door installation services. Known for its extensive product range, the company aims to deliver quality solutions for both residential and commercial clients.

Services Provided:
– Window Installation
– Door Installation
– Product Replacement
– Customer Consultation
– Installation Services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (205) 259-1960
Website: https://www.pella.com/locations/al/birmingham/?utm_source=organic&utm_medium=web&utm_campaign=gbp

Customer Reviews and Sentiment:
Pella Window and Door Showroom has received a mixed range of reviews with a rating of 3.9 stars based on 114 reviews.

Positive feedback often emphasizes the quality of products and staff professionalism:
“Super nice people, GREAT PRODUCT. They do what they say they will do.” – Nathan Marcus
“Everything about the door feels like quality. Chris was knowledgeable, communicative, and efficient with the process.” – Maureen Sheffield

However, negative sentiments include issues with installation and customer service failures:
“They left me with one door without handles or deadbolt.” – Billy Smith
“Worst company I have ever tried to do business with.” – Louis Stumpe

Review Summary:
Positive Sentiments: Friendly staff, high-quality products, knowledgeable employees, and efficient service.
Negative Sentiments: Installation issues, communication failures, and some unresolved customer complaints.

Additional Ratings:
BirdEye: 3.9 stars based on 114 reviews, indicating similar customer experiences.
Total Lead Smart Rating: 5.5

Conclusion:
Pella Window and Door Showroom offers a variety of window and door installation services in Birmingham, AL, known for their good product quality and supportive staff. However, potential customers should be cautious of the mixed reviews, especially concerning installation and customer service experiences.

Member Since August 2024

Listing Id 232883

Contact Info

101 Distribution Dr, Birmingham, AL 35209
(205) 259-1960
Lead Smart Rating :
5.5/10.0

Get A Quote Claim

Listing location

101 Distribution Dr, Birmingham, AL 35209

Get Direction

Reviews

Nathan Marcus

3 weeks ago

Super nice people, GREAT PRODUCT. They do what they say they will do. Totally positive experience.

Billy Smith

3 months ago

The quality and finishing touches are in the fine print. Yes, Pella makes a great product and these people supply a great product, however, if you count on them to install Your doors rest assure, you need to read the fine print!!! They left me with one door without handles or deadbolt, and they left me another door without the finishing product completed as I would’ve expected to include the wood inside frame painted. No big deal, it was only 16,000$ for 2 doors.

barry collier

3 months ago

Very helpful employees.

Jack Darnall

5 months ago

Continuing post form two weeks ago. Have left two messages for the General Manger , Jeremy Coffey to try to get an update or satisfaction to my previous issue. Apparently do not rate a return call. Will call again today, but if no answer, I will post my experience on FB , Lake Martin sites until I hear

Louis Stumpe

6 months ago

Worst company I have ever tried to do business with. Make sure you get everything in writing. They will lie to you,

Maureen Sheffield

8 months ago

We recently had a replacement door put in. The temperature change in the room was noticeable the first night. Everything about the door feels like quality. Chris was knowledgeable, communicative, and efficient with the process. The shipment of the unit was as promised and install crew did a great job. Glad we chose Pella .

Priscilla Packnett

8 months ago

Thank you Chris for everything. He took care of me. Awesome service. Once again than you for being honest and helpful.

Elana Brooks

11 months ago

Hey y’all! I just wanted to say how impressed we have been with the Pella process. Chris was super knowledgeable about their products and was amazing to work with. The prices and the product are exactly what we were looking for! Thanks Pella!

Conrad McCrary

11 months ago

Shelby has been great to work with. She is very responsive to our requests and she always follows up in a timely manner.

Cory Moon

11 months ago

Chris was excellent in assisting me with our door replacement needs. He was very thorough and professional!