Magic City Door in Birmingham, Alabama 35235

Magic City Door

5501 Vann Pl, Birmingham, AL 35235

4.9 (381 reviews)

Overview:
Magic City Door is a garage door supplier located in Birmingham, AL, specializing in the sales and installation of garage doors and openers. With a high rating of 4.9 stars, the company has built a strong reputation for quality service and reliability, catering to both residential and commercial clients.

Services Provided:
– Garage door installation
– Garage door opener repair
– Garage door service
– Customer consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (205) 655-0887
Website: http://www.magiccitydoor.com/

Customer Reviews and Sentiment:
Magic City Door has received a mix of overwhelmingly positive and some negative reviews across various platforms, boasting a total of 381 reviews.

Positive feedback emphasizes the company’s excellent service, reasonable pricing, and professionalism:
“Great service!” – Sue Willoughby
“Perfect job showed up on time… would definitely recommend!” – Marcus Johnson
“Everyone at Magic City Doors are great!! Highly recommend them!!” – Susan Irwin

On the other hand, negative concerns have been raised regarding transparency and communication:
“They’re not an honest company… I would get a second opinion.” – Brenda Gunn
“They don’t follow-up or give any sort of updates.” – Jaysen Baker

Review Summary:
Positive Sentiments: Excellent service, reasonable prices, professionalism, timely installations, and overall customer satisfaction.
Negative Sentiments: Concerns about pricing honesty and delays in order updates.

Additional Ratings:
Google Reviews: 4.9 stars based on 381 reviews.
BirdEye: Not Listed.
Better Business Bureau (BBB): The business has a profile, but there is no accreditation or BBB rating available.

Total Lead Smart Rating: 7.8

Conclusion:
Magic City Door appears to be a strong choice for garage door needs in Birmingham, AL, widely praised for its quality of work and customer service. However, potential customers should be mindful of the negative review regarding pricing and communication before making a decision.

Member Since August 2024

Listing Id 232875

Contact Info

5501 Vann Pl, Birmingham, AL 35235
(205) 655-0887
Lead Smart Rating :
7.8/10.0

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Listing location

5501 Vann Pl, Birmingham, AL 35235

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Reviews

Brenda Gunn

2 weeks ago

They’re not a honest company. I was told that It was going to cost me $900 to get my garage door opener fixed. I called Magic City garage and another company that specializes in garage. I only paid $95 to get my garage service. I would get a second opinion before I trust what they say. Not a Trustworthy Company.

Sue Willoughby

a month ago

Great service

Vinny

a month ago

Excellent service, reasonable price.

Marcus Johnson

a month ago

Perfect job showed up on time did what they say. They were going to do in a timely fashion would definitely recommend and use them again.

Susan Irwin

a month ago

Everyone at Magic City Doors in Trussville Al are great !! They are all top notch from the person that I originally talked to when I called them , to the young men that came to my home and installed my garage door openers. I highly recommend them !!

Janet Bullard

a month ago

Great job!

Larry Hill

a month ago

Great Company. Great people

David Howell

a month ago

Service was great and the results were good

Jaysen Baker

a month ago

Ordered a 7’x9′ garage door. Paid half down and was told would be installed 6-8 weeks. It’s been 11 weeks and I call twice a week and there has been zero updates – not even a follow-up call where my order is in process. I see all the nice reviews but unfortunately this has not been my experience. Every time I call we start from the beginning – as if they don’t realize it’s the same guy calling about an order that is way overdue. They don’t follow-up or give any sort of updates. Edit… they made it right and the installation went very well.

D Hunter

3 months ago

I appreciate the service that was completed. He took his time in checking off the checklist and didn’t rush in judging what was the issue. And the price was below what I expected.