Doors & Company

jackie deaton

3 years ago

Door and Company provided top notch service from placing our order to the installation of our doors. The installation team was very thorough, clean and went above and beyond. Overall, they provided a very positive customer experience. I would recommend them to others.

Jillian Vaughn

3 years ago

We had our double front doors installed about 13 months ago and have had major issues with them. First they were installed on a rainy day and I guess the stain didn’t have time to dry. The doors and the door frames started drastically peeling in many places. D&C came out and took the doors back to re-finish them which I am grateful for. We ordered doors with “art glass”, that is basically double pained with sand blasting in-between the layers. Shortly after the new doors were re-installed, the glass started showing these strange bubbles inside of it. D&C came out and replaced the one piece of glass where the bubble was forming in. Now we have 2 more pieces of the glass that are starting to show those same issues. One was even on the new glass installed. But now we are 20 days past the one year warranty (even though the new piece of glass was only installed 6 months ago). So now to fix anything it will cost out of pocket for material and labor. I just think for $5,000 doors that they should be higher quality and not have so many issues within only the first year. Should have just gone with home depot.

Brian Bauman

4 years ago

Incredibly friendly and knowledgeable. Talk to Chris, he was great

Michael Naydeck

4 years ago

Great service. Fantastic selection. One of my favorites to deal with. Knowledgeable and friendly staff.

Chris Naylor

4 years ago

Employees all seem angry always. I overheard the manager screaming at a customer who claimed her door was installed wrong. He then started punching the wall and cursing. Very depressing and toxic place.

Scott Esker

5 years ago

I have to admit, I have remodeled more than a few houses. This is the first time I used this company, and while we fell in love with something that was outside our budget (thats on us), the installers are still here after getting here 3.5 hours ago. They are the most exacting/precision installers of anything I have ever (ever) seen. I cannot say enough about their customer service — in this case about the installers, I have ever seen (I’ve been remodeling house for a long time). This place is legit, and amazing. Who would allow someone to spend 4 hours installing a door for the price we paid. Unbelievable. Kudos. You have a customer for life, and one that has gone through this many times. Thank you so much…

Caroline Huddleston Haley

6 years ago

Not only did Doors & Company do a great job on well-priced good-quality new hardware for a 1910 office redo but when we had an issue with one door, they immediately solved the problem. The customer service was top notch. I’m appreciative for this “in town” option. They came out to measure and count to make sure we were buying the right amounts which saved us so much time. They also knew a lot about old homes.

Fabian Dohmes

6 years ago

Had a really good experience here, wide price range available, sales people knowledgeable and friendly, not pushy, and the installation was unrushed and top notch – that’s hard to find these days.

gary Langley

6 years ago

They built one of the most unique doors I’ve seen. The quality of the door is excellent, great finish, fit with care and professionalism. It wasn’t a fast process (I think they were let down by their suppliers a couple of times) but a great end result.

Benjamin Trotter

6 years ago

I have worked with a lot of different contractors to do different home improvement projects throughout the last five years and it has been the most challenging experience to find a company that does what it says and says what it does. I was astounded to find my experience with the installation of a beautiful front door to go as smoothly as it did. Throughout the entire process I was kept informed, schedules were adhered to, and finally the install went exactly as described and on time. This is exactly how companies should work and amazingly I’m having to write a review to applaud something that should be the baseline of customer service. This company did a five-star job!