Enchantment Windows & Doors

Mark Padilla

a year ago

Fast professional service. The Simonton windows installed on my whole house are of great quality. I’m very pleased and I recommend them above any other window company

Curt Richter

a year ago

My Wife and I were very pleased with our new windows and doors that we have had replaced by Enchantment Windows and Doors, they were extremely responsive and professional which is hard to find these days! and the quality of work and installation timeframe was spot on, I would highly recommend them for their fair pricing and quality product offerings. Curt and Sandy

Michael Houlihan

2 years ago

Very friendly, knowledgeable and helpful.

Veronica Pacheco

3 years ago

It was a pleasure to work with Mark and his wife at Enchantment Windows & Doors. Mark was extremely helpful and kind. Repairing a home as a single woman can be difficult at times. Mark was extremely compassionate and understanding. I felt extremely comfortable and well taken care of.

Alice Vogel

3 years ago

It has been a pleasure to work with Mark at Enchantment Windows & Doors! In spite of all the unforeseen delays wrought by our pandemic situation, Mark kept me fully informed. The sliding French patio door installed is a beautiful addition to the room, as well as to the look on the outside of the building.

Michelle Grammes

3 years ago

I was overall happy with the salesperson. They were helpful and efficient. That is where my satisfaction ends. The front door was the wrong size they did order another one. The front door does not stay closed if the deadbolt is not engaged it blows open. The installer for the sliding door broke a wood floor board then just said I didn’t do it. The installer also spoke Spanish and didn’t think that I did. They were insulting, crude and graphic. I asked to speak to someone about the problems they never called back. I would not recommend the company to anyone. The doors that I bought are available from other companies that care about word of mouth and repeat business.

Jackamoe Buzzell

3 years ago

The owner Mark Alexander came out and quoted me $2,400.00 for a sliding glass door. I thought about it and decided to make the purchase. Mark came back out to take the measurements and collect $1,000 as a down payment. He said it would take 4 – 6 weeks to arrive. It took 5 weeks and we made an appointment for the installers to come on the 6th week. The installers arrived and were very nice. Before bringing the door upstairs, they wanted to take a look and measure. That is when they realized that the door was too small. Mark had taken the wrong measurements. I asked if this happens often and he said no because he usually takes the measurements. He told me Mark doesn’t answer the phone on the weekends so he will have him call me on Monday. (It was Saturday). Monday comes and no word from Mark. So on Tuesday around noon I called Mark and asked why he didn’t call. He said I broke the contract and he sent me a refund check. I wanted the door, but it was the wrong size. He said he didn’t have time to talk and would call me back. He never called. Several days later I received the check (See Attached) with a note that said I didn’t want the door. I wanted the door, but it didn’t fit. Another note said he kept the cost of the permit which was $56.00. If I didn’t want the door that would be fine, but I wanted the door only Mark ordered the wrong size and refused to order the correct size. Instead he sent me a check minus the permit fee. This is on you Mark. Be a man and own up to it. You wasted my time and owe me $56.00. Pay up!

Don & Dinah Gihring

4 years ago

I thought I would wait a year after window installation before commenting. I have to say I am very pleased with our new windows after the first year. Good quality window with professional installation, they fully met all my expectation. Also installed a sliding door in place of a window for me at a price far below any other estimates we got. Very pleased with this our windows and door.

Connie Medaris

4 years ago

My house is so much less dusty, quieter and cooler now that I have new windows and doors from Enchantment Windows. Mark even gave me a better sliding glass screen door when I commented that the first one was a bit flimsy. I’m a happy camper!

Ralph e

4 years ago

Great people