PuroClean First Responders in Wyandotte, Michigan 48192

PuroClean First Responders

508 Riverbank St, Wyandotte, MI 48192

4.7 (19 reviews)

Overview:
PuroClean First Responders is a water damage restoration service located in Wyandotte, Michigan. The company specializes in providing emergency response for water damage, mold remediation, and other restoration services, with a strong focus on customer satisfaction and efficiency.

Services Provided:
– Water damage restoration
– Mold cleanup
– Sewage cleanup
– Sanitizing services
– Professional assessment for home safety

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (734) 225-2552
Website: https://www.puroclean.com/wyandotte-mi-puroclean-first-responders?src=GMB

Customer Reviews and Sentiment:
PuroClean First Responders has a solid reputation, rated 4.7 stars based on 19 reviews.

Positive feedback emphasizes the promptness, professionalism, and effectiveness of their services. Customers praise the thorough and timely response during emergencies, as well as the courteous behavior of their staff.

Examples of positive reviews include:
“Very prompt, professional, and thorough. Recommend highly.” – Hubert Hermann
“He did a great job with a sewage cleanup. Very professional!” – Regina
“Friendly, fast, reliable, professional and efficient!” – Patti Christie

However, there is one negative review that highlights a severe dissatisfaction with the quality of work provided during a water mitigation project, indicating it was shoddy and incomplete.

Negative Sentiment:
“My home was ruined with an unprofessional, shoddy, incomplete water mitigation…” – Jessica Powers

Review Summary:
Positive Sentiments: Efficient response, professional service, thorough work, effective mold remediation, reliable customer service.
Negative Sentiments: Issues with the quality of service and incomplete restoration efforts.

Additional Ratings:
Google Reviews: 4.7 stars based on 19 reviews.
Total Lead Smart Rating: 7.5

Conclusion:
PuroClean First Responders appears to be a dependable choice for water damage restoration in Wyandotte, MI, recognized for their professionalism, speedy response, and effective service offerings. Nevertheless, potential clients should be cautious due to the negative review regarding the quality of work and ensure to discuss their needs clearly prior to engaging services.

Member Since August 2024

Listing Id 230961

Contact Info

508 Riverbank St, Wyandotte, MI 48192
(734) 225-2552
Lead Smart Rating :
7.5/10.0

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508 Riverbank St, Wyandotte, MI 48192

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Reviews

Margaret Woods

10 months ago

Came out right away and cleared the basement out of water then we lost power and they came back and started over and finish the job very efficient and polite 5 stars all around🌝

Hubert Hermann

10 months ago

Steven is just winding up a job, cleaning flooding in my basement. Responded promptly,did an amazing job on cleaning and drying. Very prompt professional and thorough. Recommend highly.

Taylor Huddleston

a year ago

I called Puro Clean for mold clean up on a Friday and they were able to take care of it the following day. Steven was very responsive, timely, professional, and did a great job. I highly recommend him!

Lisa Labean

a year ago

They handled a hoarding situation nextdoor with a roach infestation. They cared about the surrounding homes. As a horrified neighbor i was happy how they treated the situation. Thank you guys Lady next to chimney. Lol

Jeanette Ouellette

2 years ago

Very professional and helpful, I would definitely recommend this company!!

Dominic Pena

2 years ago

Left a voicemail and they reached back out immediately! Steve is awesome, arrived early and was extremely professional! Very honest and was willing to go over and beyond! Thought we had a mold issue but come to find out our furnace didn’t have a filter (for who knows how long) and our ducts needed to be cleaned. Great Company!

Regina

2 years ago

He did a great job with a sewage cleanup. Very professional was able to contact him easily and was on time to do the job. Definitely would recommend.

Patti Christie

3 years ago

Steve from PuroClean FIrst Responders was amazing. After we had a positive COVID within our workforce we contacted him to sanitize the building. I called Friday evening and he was there Saturday to sanitize! I would highly recommend Steve and PuroClean to anyone who needs restoration or sanitizing services! Friendly, fast, reliable, professional and efficient! Thank you Steve! ~Patti Christie, co-owner, Hood’s Doit Best, Wyandotte.

Michelle Terry

4 years ago

Steve at PuroClean is absolutely amazing! I called asking questions about mold removal in my basement. He immediately responded by stopping by the house and assessing my concerns. After our conversation, he greatly calmed my anxiety and explained in detail about my basement. I recommend Steve and PuroClean to anyone looking for fast professional service!!

Jessica Powers

4 years ago

My home was ruined with an unprofessional, shoddy, incomplete water mitigation, going so far as to fake drying logs and asbestos test. Months later, the subfloor was still wet and leaching water to 2 other rooms. If you want your home to be dried completely without risking further damage or mold growth, do not use this company. We ended up having to a second mitigation, this time with a team of actual professionals. They were horrified by the work that had been done by Puroclean.