Overview:
Entrusted is a water damage restoration service located in Winter Park, FL. With a strong reputation for quality and professionalism, the company specializes in addressing water damage issues and providing reconstruction services.
Services Provided:
– Water damage restoration
– Mold remediation
– Project management for reconstruction
– Tile removal and replacement
– Repair and renovation services
– Customer service through ongoing communication
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (407) 634-5001
Website: http://entrusted.com/
Customer Reviews and Sentiment:
Entrusted has received a high rating of 4.9 stars based on 76 reviews.
Positive feedback emphasizes the company’s professionalism, exceptional customer service, and clear communication throughout the restoration process.
Examples of positive reviews include:
“Preston came out and explained everything that needed to be done and what the next steps would be.” – Mike Crane
“Excellent customer service and very professional.” – Lindsey Layton
“After only a few days all of that is now gone.” – Robert Reinig
However, there are negative sentiments regarding poor workmanship in specific cases.
Example of a negative review:
“Everything would be put back together as it was before… the grout lines are horrible and not done properly.” – Jessica Kennedy
Review Summary:
Positive Sentiments: High-quality service, professional staff, excellent customer care, responsiveness, thorough explanations.
Negative Sentiments: Issues with workmanship, lack of follow-up on unfinished jobs.
Additional Ratings:
BirdEye: 4.9 stars based on 76 reviews, indicating strong customer satisfaction overall.
Better Business Bureau (BBB): No complaints reported in the last three years.
Total Lead Smart Rating: 8.5
Conclusion:
Entrusted appears to be a highly-regarded choice for water damage restoration in Winter Park, FL, particularly noted for their professionalism and customer service. However, potential clients should be aware of some isolated complaints regarding workmanship before engaging their services.
Member Since August 2024
Listing Id 230821