SERVPRO of Wichita Falls in Wichita Falls, Texas 76305

SERVPRO of Wichita Falls

5405 Centime Drive Suite 100, Wichita Falls, TX 76305

4.6 (84 reviews)

Overview:
SERVPRO of Wichita Falls is a water damage restoration service located in Wichita Falls, TX. They specialize in a variety of restoration services, including carpet cleaning and emergency services related to water damage.

Services Provided:
– Water damage restoration
– Carpet cleaning
– Emergency restoration services
– Mold remediation (implied from general restoration services)

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (940) 263-1550
Website: https://www.servpro.com/locations/tx/servpro-of-wichita-falls?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Wichita Falls has a favorable rating with 4.6 stars based on 84 reviews.

Positive feedback emphasizes the company’s professionalism, the friendliness and efficiency of their staff, especially Robert Newman, and their commitment to customer satisfaction. Customers have frequently expressed appreciation for the thoroughness and quality of the cleaning services provided.

Examples of positive reviews include:
“Robert is one of the nicest and most determined to please service person I have ever used.” – Lyn McCracken
“Robert is dedicated, always has a smile and a pleasure to work with.” – Tyra M
“They took great care with my goods as if it was their own.” – Cheryl Anderson

There are no noted complaints or negative sentiments found in the reviews.

Review Summary:
Positive Sentiments: Professionalism, friendly staff, thorough cleaning, efficient service, great communication.
Negative Sentiments: None reported.

Additional Ratings:
Total Lead Smart Rating: 9.0

Conclusion:
SERVPRO of Wichita Falls is a highly-rated choice for water damage restoration services in Wichita Falls, TX. Their commitment to excellent customer service and efficient work has garnered them a strong reputation among clients, making them a reliable option for restoration needs.

Member Since August 2024

Listing Id 230631

Contact Info

5405 Centime Drive Suite 100, Wichita Falls, TX 76305
(940) 263-1550
Lead Smart Rating :
9.0/10.0

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Listing location

5405 Centime Drive Suite 100, Wichita Falls, TX 76305

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Reviews

Lyn McCracken

3 days ago

Robert is one of the nicest and most determined to please service person I have ever used. He was friendly and well mannered. He made sure I was happy with the job and that everything was back in order before he left. I definetly will be using him and ServPro again. Excellent work and service. Thank you Robert!

Tyra M

a month ago

We appreciate Robert Newman for clearly explaining the process first and then doing an amazing job of cleaning the carpet. This is the second time Robert has cleaned our carpets. Robert is dedicated, always has a smile and a pleasure to work with. He was careful with the furniture and was quick and efficient. Thank you, Robert. Hope you had a blessed day.

Ulrika Mendiola

a month ago

Robert from Servpro was professional to our house home needs. Upon arrival he had assessed the situations “and” listened to our concerns. Great service!

claudia mae

a month ago

We are extremely grateful! Lynn helped us with the process & Robert was AMAZING. He made sure everything was taken care and even double checked with me to see If I was happy with the results! Definitely recommend these guys.

Cheryl anderson

a month ago

A BIG shout out to Holly, Bianca, Ca’Maurie, and Jay. WOW! Great team. They completed the packing on my house without breaking anything. They took great care with my goods as if it was their own. Thank you guys for a job well done.

may yim

a month ago

Excellent service! Robert and Branden are very professional , they even help me clean up all the dust before they left!! Very recommend!! Will definitely use them every time I need this kind of cleaning!Thanks again!

Carole Gilbert

2 months ago

Servpro did an amazing job in a very efficient way! They stayed on top of the job coming daily to check the progress! Dusty Gilmore and his group got everything started and he explained all of the job’s description and paperwork so well! Thaddeus was here two different days and did a wonderful job as well as another group. I think that group’s leader was named Jarod. What I most loved was how the different groups knew what was going on from each other. They communicated to each other so well it helped to speed up the progress since each group knew what to check from the previous group.

Cassidy Beer

2 months ago

Servpro exceeding my expectations with their customer service and checking in on the issue daily at my connivence. I had a major roof leak that soaked the walls and the floor’s and with their equipment it was able to dry up quickly. Servpro will be my point of contact for all of the services they provide.

Jarrad Purvis

2 months ago

The company is great and easy to work with over the phone and by email. Additionally, Robert Newman is the MAN! This guys works his butt off and always has a smile. Great guy and company that we thoroughly enjoyed doing business with!

Melodie Campbell

3 months ago

Robert Newman was just at my home to clean my old Loveseat. He did an amazing job. He was efficient, totally immersed in doing his job and was very cautious to care for my furniture. I was so impressed with his work ethic. I will recommend Robert and Servpro to any and all of my friends who might need this service. Thank you.