JP Maguire Associates Inc. in Waterbury, Connecticut 6708

JP Maguire Associates Inc.

266 Brookside Rd, Waterbury, CT 06708

3.8 (36 reviews)

Overview:
JP Maguire Associates Inc. is a fire damage restoration service located in Waterbury, CT. The company specializes in fire and water restoration, offering comprehensive solutions for homeowners in need of recovery and repairs after damage incidents.

Services Provided:
– Fire damage restoration
– Water damage restoration
– Mold removal
– Cleaning and storage of belongings
– Consultation for restoration needs

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (203) 755-2297
Website: https://www.jpmaguire.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing

Customer Reviews and Sentiment:
JP Maguire Associates Inc. has a mixed reception from customers:

Google Reviews: 3.8 stars based on 36 reviews.

Positive feedback highlights the professionalism and thoroughness of the restoration team. Customers appreciate the compassion shown by some staff members and their ability to handle stressful situations effectively.

Examples of positive reviews include:
“Best fire/water restoration company by far… They have done SO MUCH for me and my family.” – Corey Casey
“Ty was very professional and thorough. Highly recommend!” – Patricia Gommo
“Ty and his team were professional, quick and did an amazing job with the clean up.” – Dana Robinson-Rush

Negative sentiments focus on issues with staff behavior, notably the rudeness of a manager, which has led to significant dissatisfaction among some clients.

Examples of negative reviews include:
“The mitigation manager Ty is extremely rude… Complete lack of compassion or empathy. HIGHLY RECOMMEND AGAINST.” – Ali Stackpole
“Never called me back, found another company to handle my damages.” – Gary Ross

Review Summary:
Positive Sentiments: Professionalism, thoroughness, compassion, knowledgeable staff, and efficient cleanup.
Negative Sentiments: Rude behavior from specific staff members, poor communication, and unresolved inquiries.

Additional Ratings:
BirdEye: 3.8 stars based on 36 reviews, showing a balanced trend of satisfaction but with notable complaints about customer service.
Total Lead Smart Rating: 6.5

Conclusion:
JP Maguire Associates Inc. stands out as a fire damage restoration service in Waterbury, CT, valued for their thorough work and professionalism. However, potential customers should be aware of the variability in customer service experiences, particularly concerning staff interactions.

Member Since August 2024

Listing Id 230231

Contact Info

266 Brookside Rd, Waterbury, CT 06708
(203) 755-2297
Lead Smart Rating :
6.5/10.0

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Listing location

266 Brookside Rd, Waterbury, CT 06708

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Reviews

Corey Casey

3 months ago

Best fire/water restoration company by far. Everyone is so nice and will make any necessary sacrifices to ensure the homeowners their home and its needs to be back in new beautiful condition is the top priority. They have done SO MUCH for me and my family.

Ali Stackpole

a year ago

As mentioned in another review the mitigation manager Ty is extremely rude. I was looking to get the inside of a toilet cleaned mainly and a few floor tiles and to throw out a rug. He gave me an estimate for over $3000. This included an estimated 10 hours of work. It also included a bunch of charges we never discussed such as other parts of the bathroom and “miscellaneous” charges throughout. When I said I couldn’t pay $3000 to clean a toilet and asked to cancel he became incredibly sarcastic and rude. I am trying to get my mom’s house in order when she comes home from the hospital so she can spend her last year in life in a peaceful environment, which he knew, and he still chose to be incredibly rude. Complete lack of compassion or empathy. HIGHLY RECOMMEND AGAINST.

Patricia Gommo

a year ago

Ty was very professional and thorough. Highly recommend!

Judie Reynolds

2 years ago

The workers were awesome and kind. One of the managers named Ty was horrible. He had an attitude. He was rude and very unprofessional. He is in the wrong bussiness. Don’t use him at all!

Gary Ross

2 years ago

Never called me back, found another company to handle my damages.

Michael Gallagher

3 years ago

JP Maguire is extremely professional. I would highly recommend going through them directly rather than going through just anyone your insurance company provides. They handles everything making it a very seamless process on the homeowner.

Bianca Durante

3 years ago

Called and spoke with Ty about completing mold removal ourselves and he was extremely helpful and knowledgeable. Would recommend to anyone.

Dana Robinson-Rush

3 years ago

Ty and his team were professional, quick and did an amazing job with the clean up. I would recommend to others.

katrina anderson

3 years ago

The fire started at my neighbor’s condo and spread to mine and another. The staff of JP Maguire were kind and helpful from the beginning. They cleaned and stored all of my belongings that survived, and after all was said and done, my condo was beautiful- I’m so thankful. We had some communication issues but they were always courteous and professional and really bent over backwards for me. I highly recommend them. Super company! 6 stars!

Aira Moore

3 years ago

Never used their services, but I heard they’re good