Cut N Dry Restoration
Available
2115 Aviation Dr, Upland, CA 91786
Overview:
Cut N Dry Restoration, located in Upland, CA, specializes in water damage restoration services. The company is known for providing prompt and professional assistance to clients facing water-related emergencies, ensuring effective communication throughout the restoration process.
Services Provided:
– Water damage restoration
– Water mitigation
– Professional cleaning
– Insurance claim assistance
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (909) 829-5002
Website: http://www.cutndryrestoration.com/?utm_source=GMB&utm_medium=organic&utm_campaign=ranchocucamonga
Customer Reviews and Sentiment:
Cut N Dry Restoration currently holds a rating of 4.3 stars based on 79 reviews across various platforms.
Positive feedback highlights the company’s exceptional service, professionalism, responsiveness, and thorough cleaning efforts. Customers appreciate the attentive office staff and the field technicians’ clear communication and expertise.
Examples of positive reviews include:
“Amazing company to work with. The office staff is very attentive and communicate with you throughout the whole process.” – Dennis Colorado
“The technician was professional, and thoroughly explained the problem…” – Ali Alzein
“What a great team! They are true professionals!” – Scott Miller
However, negative sentiments have emerged as well, primarily focusing on issues with communication and dissatisfaction regarding unresolved claims.
Examples of negative reviews include:
“Don’t use this company they will refer you to contractors with expired license and insurance.” – Adrian Nevarez Moreno
“They said they needed to adjust the payment… I never heard anything from…” – Elizabeth Delacruz
Review Summary:
Positive Sentiments: Exceptional service, professionalism, good communication, thorough cleaning, and insurance claim assistance.
Negative Sentiments: Issues with contractor qualifications, unresolved payment and communication concerns, and one incident related to lost personal items.
Additional Ratings:
BirdEye: 4.3 stars based on 79 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints in the past year mainly concerning service-related issues.
Total Lead Smart Rating: 7.5
Conclusion:
Cut N Dry Restoration stands out as a competent choice for water damage restoration in Upland, CA. The company is praised for its professionalism and effective service but potential customers should be aware of the mixed reviews regarding contractor referrals and communication issues before proceeding with their services.
Member Since August 2024
Listing Id 229847
