TM Building Damage Restoration, Inc. in Tucson, Arizona 85714

TM Building Damage Restoration, Inc.

4742 S Tennessee Pl, Tucson, AZ 85714

3.5 (8 reviews)

Overview:
TM Building Damage Restoration, Inc. is a fire damage restoration service located in Tucson, AZ. The company specializes in addressing fire and water damage, providing restoration and repair services to residential and commercial properties.

Services Provided:
Fire damage restoration, water damage restoration, structural repairs, and project management.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (520) 290-9800
Website: http://tmbuilding.com/

Customer Reviews and Sentiment:
TM Building Damage Restoration, Inc. has received mixed reviews across various platforms:

Google Reviews: 3.5 stars based on 8 reviews.

Positive feedback mentions the company’s professionalism, friendly staff, and quality of work. Customers have appreciated the thorough estimates provided and efficient handling of complex projects.

Examples of positive reviews include:
“Rob was cordial, friendly, and courteous… the work crew were punctual, professional, and hardworking” – Johnny John
“Rob is honest and works hard to ensure the job is done right” – Monte L

Conversely, there are significant complaints regarding communication issues, missed appointments, and project delays.

Examples of negative reviews include:
“The crew was terrible… they kept scheduling to come work but lots of no shows” – Karen Wynne
“I have specifically called Rob… but he has failed to do so” – Michelle Parker

Review Summary:
Positive Sentiments: Professionalism, friendly staff, thorough estimates, quality workmanship, efficient handling of complex projects.
Negative Sentiments: Poor communication, unprofessional conduct from crew, project delays, and issues with obtaining necessary documentation.

Additional Ratings:
BirdEye: 3.5 stars based on 8 reviews.
Total Lead Smart Rating: 5.5

Conclusion:
TM Building Damage Restoration, Inc. offers a range of restoration services in Tucson, AZ, with commendations for their professionalism and quality. However, prospective clients should be cautious of the conflicting reviews and significant complaints regarding communication and project management.

Member Since August 2024

Listing Id 229715

Contact Info

4742 S Tennessee Pl, Tucson, AZ 85714
(520) 290-9800
Lead Smart Rating :
5.5/10.0

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Reviews

Johnny John

a year ago

ROB CAME OUT AND GAVE AN INITIAL WRITTEN ESTIMATE FOR MATERIALS AND LABOR. ROB WAS CORDIAL, FRIENDLY, AND COURTEOUS. HE QUOTED A FAIR MARKET PRICE WITH A CONCISE WRITE UP VIA PDF. SUBSEQUENTLY THE WORK CREW CAME OUT AFTER A COUPLE WEEKS AS PREVIOUSLY SCHEDULED. THE WORK CREW WERE PUNCTUAL, PROFESSIONAL, FRIENDLY, HARDWORKING DECENT PEOPLE THAT DID A GREAT JOB. THE JOB ITSELF WAS A CHANGE OUT OF A FRONT CAR-PORT SUPPORT BEAM THAT HAD ROTTED OUT. I WOULD RECOMMEND THIS COMPANY TO FRIENDS AND FAMILY WITH NO HESITATION. I AM A SATISFIED CUSTOMER.

Tunin Vurro

2 years ago

Friendly and professional, found some miner problems and went out of the way to fix,I will use this company again for some other work I need done.

Karen Wynne

2 years ago

We had a pipe break so lots of water damage. Salesman Rob was nice but the crew was terrible. Started project beginning of August. They kept scheduling to come work but lots and lots of no shows. Very unprofessional. They made lots of mistakes and unnecessary damage. Wired electric wrong. Sloppy painters. They do not have a electrician or plumber even on the crew. Project should have taken 6-8 weeks and it took them 7 months. We would not recommend.

Monte L

4 years ago

Rob is honest and works hard to ensure the job is done right. I had a very complex restoration project and found this company great to work with. With a large project like mine, there can sometimes be problems with subcontractors or unexpected delays. Rob handled these well, and resolved problems quickly. I would recommend them and would not hesitate to hire them again.

Michelle Parker

5 years ago

My mom has asked for her itemized receipt to show her insurance, so she can be reimbursed for the monies paid. I have specifically called Rob, personally to please send this document as well as the warranty to my mom, but he has failed to do so. I would not recommend this company.

Curt Byrd

5 years ago

Great. Place.. Never been in clothing store.