Genesis Fire and Water Restoration

Overview:
Genesis Fire and Water Restoration is located in Tucker, GA, specializing in fire damage restoration services. The company aims to assist clients in recovering from fire-related damages with a focus on efficiency and quality service.

Services Provided:
– Fire damage restoration
– Water damage restoration
– Smoke damage remediation
– Emergency board-up services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (678) 615-2491
Website: http://genesisfireandwater.com/

Customer Reviews and Sentiment:
Positive feedback highlights the company’s prompt response, professionalism, and quality of restoration work. Customers appreciate their thorough approach and the peace of mind they provide during distressing circumstances.

Examples of positive reviews include:
“These guys saved my home after the fire!” – Sarah James
“Very professional and efficient. Highly recommend!” – Mark Thompson

The complaint mentioned issues related to the speed of service and delayed communication from the team.

Review Summary:
Positive Sentiments: Professionalism, efficiency, thoroughness, responsive customer service.
Negative Sentiments: Concerns about communication delays and service responsiveness.

Total Lead Smart Rating: 7.5

Conclusion:
Genesis Fire and Water Restoration appears to be a reliable choice for fire and water damage restoration services in Tucker, GA. They are noted for their professionalism and effective service. However, potential clients should be mindful of some communication-related criticisms that have been highlighted in customer feedback.